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Umansky Toyota

Milwaukee, WI

4.7
6,719 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,719 reviews

March 01, 2016

Great Customer Service! Shalonda is great to work with and she is very knowledgable. This is my second time working with Shalonda and both times she exceeded my expectations. More

by amatthews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Differt, Shalonda McCrory
Mar 07, 2016 -

Umansky Toyota responded

Thank you for allowing me to earn your business again. I work hard to ensure every experience goes as efficiently as possible. You are a very valued customer! -Shalonda McCrory

March 01, 2016

It's nice to be able to trust your car dealer. Stephen Butcher is a good man, and he helped me through a difficult automobile transition. Everyone at Andrew was great -- they know everything backw More

by TToyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KC Han, Steve Butcher, Jared Johnson
Mar 07, 2016 -

Umansky Toyota responded

Thank you for allowing us to earn your business. We help people in all sorts of situations. I am glad you came to us. Customer service and satisfaction are EXTREMELY important to everyone here at Andrew Toyota. If there is anything I can do for you in the future please let me know. I am always happy to help! -Steve Butcher

March 01, 2016

7th lease with Toyota This was the second time I worked with Marc; I went back to him because of the good service I received the last time. He could not have been more hel More

by mabeau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2016 -

Umansky Toyota responded

I am honored to have earned your business again. Thank you for making Andrew Toyota your dealership of choice. Best wishes, Marc Brandofina

February 29, 2016

Exceptional I was apprehensive at first being 20 and a first time buyer, but Jimmy made us very comfortable. It wasn't a hassle, no one was pushy and we got a gre More

by Thalia14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Vallier, Jared Johnson
Mar 07, 2016 -

Umansky Toyota responded

Thank you for choosing Andrew Toyota. I work hard to ensure every customer is comfortable and has fun. if you have anymore questions, please let me know. Don't forget about your first 5K ToyotaCare appointment. :) Best wishes, Jimmy V

February 28, 2016

terrific customer service From the moment we walked in and were greeted until the time we left, we were treated warmly and graciously. Our sales person, Tom Murray was patient More

by Cathy Lick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Murray, Vince Miserendino
Feb 29, 2016 -

Umansky Toyota responded

Thank you for your kind words, review, and business. It was an honor to assist you. Making sure every customer receives the best possible customer service is very important to us. Please let me know if there is anything I can do to assist you in the future. I am always happy to help! Best wishes, Tom Murray

February 28, 2016

Outstanding Staff and Service Whenever I arrive at Andrew Toyota I am greeted with smiles and friendly assistance. The service staff quickly move through paperwork and, after I sp More

by 3PriusBabs
Recommend Dealer
Yes
Employees Worked With
Steve Butcher, Duane Domagalski, Willie Willett, Allen Good, Cherrie Wilkerson
Feb 29, 2016 -

Umansky Toyota responded

Thank you for your kind words and review. We are honored to be your Milwaukee area Toyota dealer of choice for your Prius. Best wishes, Allen Good

February 26, 2016

great experience Mark worked hard to get our business and did a great job explaining all the features of our new car. We would recommend Marc to anyone looking for a More

by Stan3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2016 -

Umansky Toyota responded

Thank you for your review and business. It is very important to me to ensure that my customers feel comfortable with all the aspects of their vehicle. If you have any further questions, please let me know. Best wishes, Marc Brandofina.

February 23, 2016

A positive. Experience Richard was very friendly and helpful. Everyone I came in contact with was very friendly. The process was long, however. When the power went out nothi More

by Trumpet Lola3360
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
KC Han, Laurie Differt, Richard C Smith
Feb 26, 2016 -

Umansky Toyota responded

Thank you for the review Debra. Enjoy your new Corolla.

February 22, 2016

Wonderful experience I had a great experience with Charles. He did a wonderful job with helping me founding a new car. I sure will be recommending people to him. Thanks Ch More

by Kandice27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Beacham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2016 -

Umansky Toyota responded

Thank you for your review and feedback. It was a pleasure to assist you! Best wishes, Charles Beacham

February 20, 2016

Great service I have known Marc for quite a while now, so when I needed a car, I got in contact with him. He was very professional and very helpful. He made the pur More

by Dave0311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2016 -

Umansky Toyota responded

Thank you for your business and review. I work hard to ensure every customer interaction is transparent, easy, and efficient. Buying a car should be fun. Best wishes, Marc Brandofina

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