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Umansky Toyota

Milwaukee, WI

4.7
6,763 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,763 reviews

March 23, 2016

They left a towel stuffed under my hood I had brought my Scion in for service at Andrew Toyota and a couple months later, I found an item sticking out from under my hood. I started to pull More

by mlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
A Few Of Our Toyota Certified Techs
Mar 23, 2016 -

Umansky Toyota responded

I would like my service director and manager to address this right away! What number can we reach you at? - Shelby Loth, Customer Care Manager

Mar 24, 2016 -

Umansky Toyota responded

You are a very valued customer. I am sorry to hear that this highly unusual occurrence happened. I would like to know more details about what you found so that I can make sure it does not happen again. Is there an email or phone number I may call you at? Based on the details from the review, I am not 100% on who this is. I appreciate your feedback and hope to hear from you soon. Best wishes, Allen Good, Service Manager

Apr 27, 2016 -

Umansky Toyota responded

You are a very valued customer. As previously stated in a private message, I am sorry to hear that this highly unusual occurrence happened. I would like to know more details about what you found so that I can make sure it does not happen again. Is there an email or phone number I may call you at? Based on the details from the review, I am not 100% on who this is. I appreciate your feedback and hope to hear from you soon. Best wishes, Allen Good, Service Manager

March 21, 2016

Andrew Toyota makes it easy to buy a car! I am so happy to have bought my 2012 RAV4 at Andrew Toyota this past weekend. The entire team at Andrew Toyota made it simple and easy. They were at More

by Pearl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cicero, Shalonda McCrory, Vince Miserendino
Mar 24, 2016 -

Umansky Toyota responded

I am truly honor by your kind words, review, and business. I work hard to ensure every transaction is smooth, efficient, and as quick as possible. If you have any more questions about the RAV4 feel free to call me or stop by. I am always happy to help. Don't forget to grab our monthly oil change coupon when it is time for your first service too. Best wishes, Shalonda McCrory

March 21, 2016

A Great Experience A few months ago, I came to Andrew Toyota and got to test drive a car. I needed to pay off more on my present car, so was not able to make a deal. I More

by Betty Boop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard C Smith, Vince Miserendino
March 18, 2016

I really like Andrew Toyota Scion!!!! I bought my Toyota Yaris new in 2010. I have taken it to Andrew's for all my service needs since then. I was delighted (because I am a woman) to be tr More

by Jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rogers, Willie Willett, A Few Of Our Toyota Certified Techs, Matthew Thornburg
Mar 18, 2016 -

Umansky Toyota responded

We are honored to have you as our service customer. Thank you for your business, kind words, and review. We work hard to ensure that every customer experience is efficient, pleasant, and transparent. We look forward to seeing you for your next maintenance visit. Best wishes, Duane Domagalski, Service Manager

March 15, 2016

Best sales person of all time. Marc Brandofina should be given a plaque for best sales person of all time. If you're buying a car I would recommended asking for him. More

by SamH1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2016 -

Umansky Toyota responded

I am absolutely flattered by your kind words and review. Thank you for allowing me to earn your business. Much appreciated, Marc Brandofina

March 15, 2016

Andrew and Cristian helpful , courteous, knowledgable Andrew kept the flow of leasing a new car going and always kept us informed as to what the next step was and followed through. He was great teaching u More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Akhahon, Jared Johnson, Cristian Coroian
Mar 15, 2016 -

Umansky Toyota responded

Hi Jack- Thank you for your kind words, review, and business. I work hard to ensure every customer is very informed on all steps of the leasing process. Transparency is very important to me. If there is anything I can do for you in the future please let me know. Best wishes, Andrew Akhahon

March 09, 2016

I love it!!! There's never a dull moment when I come and visit Andrew Toyota. I have been working with Prentiss for 3 years now. He is very knowledgeable and will More

by Perquita123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prentiss Farsee
Mar 10, 2016 -

Umansky Toyota responded

I am honored to have you as my customer. Thank you for making us your Milwaukee area Toyota dealership of choice. As always, if you ever need anything please feel free to call, text, or email me. Happy to help, Prentiss Farsee

March 08, 2016

Great Experience! Shalonda was GREAT! We had been to several dealerships in our search and they were definitely more knowledgeable, courteous and friendly! I would hi More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Johnson, Shalonda McCrory
Mar 08, 2016 -

Umansky Toyota responded

Thank you for your kind words and business. I am flattered by your review. If there is anything I can do for you in the future, please let me know. I will be happy to help! Best wishes, Shalonda McCrory

March 08, 2016

Mark Doedens at Andrew Toyota I recently leased my second Toyota from Andrew Toyota and Mark Doedens was a fantastic help throughout the process. He showed me all options which fit More

by Eric W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Doedens
Mar 08, 2016 -

Umansky Toyota responded

HI Eric- Thank you for your review and business. Making every customer interaction transparent, easy, and efficient is VERY important to me. I am honor to have earned your business once again. Best wishes, Mark Doedens

March 06, 2016

Amazing service It's been the second time I lease a Toyota car with this dealership and it has been a great experience. In only a few hours I came in, gave my old car More

by Ahzp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Murray
Mar 07, 2016 -

Umansky Toyota responded

Thank you for your review and business. We are honored to have earned your business again. It is very important to me that I make sure every customer interaction is efficient, easy, and most of all fun. Customer service is my passion! Thanks again, Tom Murray

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