Umansky Toyota

I had a great experience at Andrew Toyota. I knew what I wanted and Shalonda McCrory was so helpful in making my car purchasing dreams come true! wanted and Shalonda McCrory was so helpful in making my car purchasing dreams come true! More

Quick and easy. Give me what I wanted in a timely fashion. And I like the cookies when I have to service on my auto fashion. And I like the cookies when I have to service on my auto More

Long Chang during my purchase new Venza was very helpfull. He answered on all my questions and explain me and my wife the basic futures of my car. After purchase I e-mailed him some questions about helpfull. He answered on all my questions and explain me and my wife the basic futures of my car. After purchase I e-mailed him some questions about my car and he answered me. I like my new Venza. More

I searched the internet to find the Highlander I wanted (color, body style, etc) I found 2 one in Madison, and one in Milwaukee. The Madison dealer was very pushy constantly e-mailing me. That car did no (color, body style, etc) I found 2 one in Madison, and one in Milwaukee. The Madison dealer was very pushy constantly e-mailing me. That car did not have the interior color I wanted so I choose the Milwaukee dealer (Andrew Toyota) They were easy to deal with and no pressure. The price they gave me was 2,000 dollars less than the Madison dealer. I also had a new 2013 Highlander to trade in and they gave me a great price without even seeing the vehicle. I also appreciated that they did not try to sell us their financing. We had bought my last car from another Milwaukee Toyota dealer and we sat there for 2 plus hours just to pick up the car and we didn't have a trade. They lectured us about why we didn't use their financing it was crazy! Andrew Toyota did not do that they were terrific! Mark got us out of their in an hour and a half! My only complaint which is with all dealers is why do you need so many hands in the pot, sales person, manager, then financial person. I think one person could do everything or at least 2 that could speed up the process a bit. I would highly recommend Andrew Toyota they even sent me a check for 100.00 because I over paid AMAZING! More

Very friendly and welcoming attitude of every employee including after the sale. Salesman, Wes Nichols, was particularly helpful. I wouldn't say they had a "no pressure" approach, but their sales techni including after the sale. Salesman, Wes Nichols, was particularly helpful. I wouldn't say they had a "no pressure" approach, but their sales technique was non-offensive and appropriate. More

Michelle was very nice over the phone and her discussion over the phone encouraged me to visit the dealer. Then, she referred me to Wes, the salesman, who was very accomidating and willing to help me with over the phone encouraged me to visit the dealer. Then, she referred me to Wes, the salesman, who was very accomidating and willing to help me with the purchase of my used car. He went out of his way to please me as a customer, both at the dealership and over the phone long distance. He always followed up with me and encouraged me to ask questions. Unfortunately, the experience with his manager was not the same. He yanked my brand new license plate off my trade in. It bent and damaged the hole where the screw goes in. The manager proceeded to act like this was not a problem and he could fix it. At this time, Wes was very supportive and helped me get a brand new license ordered for my new used car. I appreciate the integrity that Wes showed me as a customer in his delaer. Thank you Wes! More

Friendly service, low pressure sales, sales representative accommodated multiple test drives of similar vehicles, explained features of the vehicles, fair pricing, financing well explained and representative accommodated multiple test drives of similar vehicles, explained features of the vehicles, fair pricing, financing well explained and trouble free. More

I emailed the online sales department with specific requirements for my new vehicle. Michelle emailed me back and called within 10 minutes of the request. She gave me a great competitive offer. Michell requirements for my new vehicle. Michelle emailed me back and called within 10 minutes of the request. She gave me a great competitive offer. Michelle set me up to work with Mark after I got out of work. I was able to agree to a lease that night and drive away the next morning. More

Allen consistently goes above and beyond in service and follow through. His patience and concern is genuine. His follow through to customer satisfaction is superb as well. follow through. His patience and concern is genuine. His follow through to customer satisfaction is superb as well. More

Prentiss Farsee helped me find the exact vehicle I was looking for- even below what I was expecting to pay. He was knowledgable, courteous and most of all, he was genuine. With my past car buying experien looking for- even below what I was expecting to pay. He was knowledgable, courteous and most of all, he was genuine. With my past car buying experiences, I was always on edge, as I was afraid that the salesperson and the sales manager didn't have my best interest in mind. That was far from my experience at Andrew Toyota. Prentiss and the finance team worked wonders with my budget, and I am now the proud owner of a new Highlander. I would highly recommend Prentiss, and Andrew Toyota to anyone looking to buy a vehicle. More