Umansky Toyota

Marc Brandofina is a fantastic salesperson, with good interpersonal skills, a passion for his work, and detailed knowledge of the products he is selling. Although I am in a new Andrew Toyota customer, I interpersonal skills, a passion for his work, and detailed knowledge of the products he is selling. Although I am in a new Andrew Toyota customer, I can see why - with sales and service staff such as Marc - Andrew Toyota is so well regarded. More

Marc Brandofina is an excellent salesperson, with good interpersonal skills and thorough knowledge of the products he is selling. We have been Andrew Toyota customers for many years, and it is sales and s interpersonal skills and thorough knowledge of the products he is selling. We have been Andrew Toyota customers for many years, and it is sales and service staff personnel such as Mr. Brandofina that has kept us coming back. More

Mr. Chang was very helpful in my purchase of a used Prius. He knew a lot about the car and helped me with the navigation after my purchase, which was great. Prius. He knew a lot about the car and helped me with the navigation after my purchase, which was great. More

Marc was persistent and had great follow up. Was also patient as it took me couple months to finally make a decision. It was a pleasure making my purchase at Andrew Toyota patient as it took me couple months to finally make a decision. It was a pleasure making my purchase at Andrew Toyota More

Features and add ons where explained clearly and to my satisfaction. The functions and maintenance was gone over thoroughly. The car I was looking for was available with all the add ons and was able to satisfaction. The functions and maintenance was gone over thoroughly. The car I was looking for was available with all the add ons and was able to get through the financing fast. More

We weren't sure what vehicle we wanted - used, new, Toyota, or another brand. Marc patiently went through a number of options that we wanted to consider, and helped us get a great deal on a new Prius. Toyota, or another brand. Marc patiently went through a number of options that we wanted to consider, and helped us get a great deal on a new Prius. More

I have bought many of cars over the years and by far this dealership is the best that I have been to. Everyone there is friendly, willing to go out out their way to make sure that you are extremely satisfie dealership is the best that I have been to. Everyone there is friendly, willing to go out out their way to make sure that you are extremely satisfied with your total car buying experience. the people that I had contact with while I was trying to pick out a car really had to go out of their way to help me find the right car for me. I went their with not so good credit after filing for bankruptcy and they did whatever they had to, to find the right car for me and also the financing. I left there very satisfied with my purchase and I will recommend Andrew Toyota to everyone know. More

Shalonda was extremely friendly and worked with us to purchase the car that we really wanted. We would recommend her to anyone. Thank you Shalonda! purchase the car that we really wanted. We would recommend her to anyone. Thank you Shalonda! More

I recently purchased a 2013 Toyota Corolla from Andrew Toyota. My family and I arrived early, a little before 0830. Sales people were walking into the building, but not one person smiled or greeted us. Toyota. My family and I arrived early, a little before 0830. Sales people were walking into the building, but not one person smiled or greeted us. It was cold outside, so we entered the building, still no greetings. Finally, I approached Shalonda (who apparently was stepping out of a meeting) and asked what time they start selling! After she found out I wanted to test drive a new corolla, she introduced herself as a sales person and could help me. Keys were taken, test drive done without a glitch. Next came the price negotiation. The sales manager came over. Nice man, but he spoke very slowly to me, almost in a condenscending manner. I did not appreciate that, but the price was right so I purchased the vehicle. (By the way, after agreeing on the purchase of the vehicle, I did bump into the sales manager a few times as I was waiting for the car to get ready, no greeting or acknowledgment that we had ever met. It was as if he was done with job and that's that. I wasn't expecting a converstation, but a smile would be nice, or nodding of the head.) Shalonda came back to finish up the documents, but her "boss" did pull her away from us multiple times because she "had to do something for my boss real quick." I think one of those reasons was to move/repark a car. I didn't appreciate that since I was there with my toddler for over 3 hours and he was starting to get tired and cranky. Perhaps her boss didn't know what was going on, but she could have informed him that she was finishing up a sale and would need a few more minutes to get the customer set. I can't help but to think that it's perhaps of the way I was dressed, very simply, perhaps everyone assumed I would not be purchasing so who wants to help that lady? I was informed that they are paid via commission. Anyway, I would recommend a friend to visit them if the price was right. Otherwise, I'm still in the market to find a "dealer for life." I value customer service, and both employees at this dealership voice their value of customer service, but their actions spoke differently. I don't think it was their intention to come off as rude or uncaring, so that is another reason why I would recommend a friend to visit, again, if the price is right. More

My car buying experience at Andrew Toyota was exceptional! The staff was attentive, but not aggressive throughout the sales process. All of my questions were answered and it quickly became clear exceptional! The staff was attentive, but not aggressive throughout the sales process. All of my questions were answered and it quickly became clear that I would be buying a car from this dealership. There is really a sense of community at Andrew Toyota--anyone looking for a car should keep this dealership at the top of the list. More