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Umansky Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
6,719 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,719 reviews

September 07, 2023

Very good service! They've done everything I requested! I do wish they torqued some of the bolts more to spec, not just "super tight". More

by BRETT C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett, Mike Schmidt
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Sep 21, 2023 -

Umansky Toyota responded

We're pleased to hear that you received very good service and that your requests were met. We appreciate your comment about the torque on the bolts, and we'll make sure to address that concern to ensure a more precise service experience in the future. Your input helps us improve, and we look forward to serving you even better next time. Best Regards, Your Team at Andrew Toyota

September 07, 2023

Jesse was on top of things, and stayed in touch with me all thru my purchase . More

by RWGRETIRED
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duane Domagalski, Jessi Cliffer
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Sep 21, 2023 -

Umansky Toyota responded

Thank you for sharing your positive experience with Jesse! We're delighted to hear that he provided you with excellent service by staying in touch throughout your purchase. Our team is committed to ensuring a smooth and enjoyable buying process. If you have any more questions or need further assistance, please feel free to reach out. Enjoy your new purchase! Best Regards, Your Andrew Toyota Team

September 07, 2023

Thank you to Charles at Andrew Toyota. Patient, knowledgeable, and willing to go an extra mile. More

by MJWEAVS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Beacham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willie Willett
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Sep 26, 2023 -

Umansky Toyota responded

You're very welcome! We're delighted to hear that Charles provided you with patient, knowledgeable, and exceptional service. If you ever need further assistance or have more questions in the future, please don't hesitate to reach out. We're here to help and go that extra mile for you! Best Regards, Your Team at Andrew Toyota

September 06, 2023

This Toyota dealership has always provided excellent service both in the purchase and in the maintenance of my vehicles. More

by GILLISTEWART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
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Sep 07, 2023 -

Umansky Toyota responded

Thank you for your continued trust and support! We're delighted to have been able to provide you with excellent service, both in your vehicle purchase and maintenance. Your satisfaction is our goal, and we look forward to serving you in the future. If you ever have any questions or need assistance, please feel free to reach out. Warm regards, Your Andrew Toyota Team

September 06, 2023

The crew at Andrew are the BEST! Excellent service and communication. Free shuttle saves me every time. Thank You sales and service crew. More

by jeloshot112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Foti, Andrew C. Schlesinger, John Endisch, A Few Of Our Toyota Certified Techs, John Ferrigno, Kevin Burgher
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Sep 07, 2023 -

Umansky Toyota responded

Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our crew, both in sales and service. Providing excellent service and communication is our priority, and we're glad to know our free shuttle service has been helpful to you. If you ever need anything in the future, please don't hesitate to reach out. We're here to assist you! Warm regards, Your Andrew Toyota Team

September 06, 2023

Prices out the window and it’s just ridiculous at least when you go to any other shop besides the dealer it’s not thousands or dollars and the problem gets fixed or solved More

by Porshapirtle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Wagner
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Sep 07, 2023 -

Umansky Toyota responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

September 06, 2023

From purchase to delivery I had exceptional customer service experience, texting to easily add extras, being kept informed of the production status as well as not being pressured to add something I didn More

by Diver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Leveigt
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Sep 07, 2023 -

Umansky Toyota responded

Thank you for your wonderful feedback and for being a loyal customer! We're thrilled to hear about your exceptional customer service experience from purchase to delivery. David and our team are dedicated to making your experience smooth and pressure-free. We truly appreciate your continued trust in Andrew, and we're here to assist you with any questions or future needs. Warm regards, Your Andrew Toyota Team

September 05, 2023

Excellent experience! This is where I'll be buying all my future vehicles. It was smooth start to finish More

by sarmis500
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Beacham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Burgher
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Sep 07, 2023 -

Umansky Toyota responded

Thank you so much for your fantastic review! We're happy to hear about your excellent experience with us and your intention to return for your future vehicle needs. We look forward to assisting you with your future vehicle purchases. If you ever have any questions or need assistance in the meantime, please don't hesitate to reach out. Best regards, Your Andrew Toyota Team

September 04, 2023

Each time I go it's top notch. They do as they promise. They explain repairs in easy and understandable language. Sasha is awesome. She is on it.!!!! More

by carolbeck100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha
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Sep 07, 2023 -

Umansky Toyota responded

Hi Carol, We're delighted that each visit has met your expectations and that Sasha provided you with outstanding service. If you ever have more questions or need assistance in the future, don't hesitate to reach out. We appreciate your trust in us! Best Regards, Your Andrew Toyota Team

September 04, 2023

Excellent employees and services. Everyone you encounter is friendly and helpful. I had a good service rep by the name of Willie and I try to keep Willie as my service rep on all my s More

by BRIGGS_70_STEPHENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
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Sep 07, 2023 -

Umansky Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience with our team and services. Willie is a valued member of our team, and we're delighted to have him as your preferred service representative for your Rav4. If you ever need anything in the future, please don't hesitate to reach out. We're here to assist you! Best Regards, Your Andrew Toyota Team

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