Umansky Toyota - Service Center

Umansky Toyota responded

Thank you for your loyalty and for taking the time to share your positive experience with Andrew Toyota! We're thrilled to hear that you've consistently had fantastic experiences with our service over the past five years. Your continued trust in our team means a lot to us. If there's anything specific that has stood out to you during your visits or if there's anything we can do to enhance your experience even further, please don't hesitate to let us know. We truly appreciate your business and look forward to serving you for many more years to come. Thank you again for choosing Andrew Toyota!

Umansky Toyota responded

Dear Kristin, Thank you for reaching out and sharing your experience with us. We're glad to hear that John went above and beyond to assist you with your concerns regarding Legends Garage. Providing exceptional service and support is a priority for us, and we appreciate your acknowledgment. If there's anything else we can do to assist you or if you have any further feedback to share, please don't hesitate to let us know. We're here to help, and we value your business. Thank you for choosing Andrew Toyota!

Umansky Toyota responded

Thank you for your kind words! We're delighted to hear about your wonderful experience with the timely and prompt service at Andrew Toyota. It's great to know that our service personnel made your visit pleasant, and we're thrilled that everything was completed perfectly and in less time than promised. Your satisfaction is our priority, and we appreciate your feedback. If there's anything else we can do to make your experiences even better or if you have any suggestions, please feel free to let us know. We look forward to serving you again with the same level of excellence. Thank you for choosing Andrew Toyota!

Umansky Toyota responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that Willie provided excellent customer service, showcasing his knowledge and impressive skills. We'll be sure to pass along your kind words to him. Your feedback is invaluable, and we appreciate your recognition of our quick and reliable service. If there's anything specific you appreciate about your experiences with us or if there's anything we can do to further enhance your future visits, please let us know. We truly value your business, and we look forward to continuing to provide you with exceptional service at Andrew Toyota. Thank you for choosing us!

Umansky Toyota responded

Thank you for sharing your experience with us. We're honored to have been able to assist you during your emergent situations, and we appreciate your kind words. Ensuring our customers feel well taken care of is our top priority, and we're delighted to have exceeded your expectations. If there's anything more we can do for you or if you have any further feedback to share, please feel free to let us know. Thank you for choosing Andrew Toyota. We're grateful for your trust and look forward to serving you again in the future.

Umansky Toyota responded

Thank you for your kind words regarding our people and service at Andrew Chevrolet. We sincerely appreciate your feedback and value your loyalty. We apologize for any confusion caused by the timing of our service reminder emails. We understand the importance of accurate communication, and we'll review our processes to ensure better coordination moving forward. If there's anything specific you'd like us to address or if you have further details to share, please feel free to reach out. Your satisfaction is our priority, and we're committed to providing you with the best experience. Thank you for choosing Andrew Chevrolet. We look forward to serving you and improving our communication in the future.

Umansky Toyota responded

Dear John, Thank you for your kind words! We're delighted to hear about your positive experiences with the service team at Andrew Toyota. Providing friendly and knowledgeable service is a top priority for us, and we're pleased to know that our service writers and technicians have met your expectations. If there's anything specific you appreciate about our service or if there's anything we can do to make your experiences even better, please feel free to let us know. We truly value your feedback and your continued trust in our team. Thank you for choosing Andrew Toyota. We look forward to serving you again!

Umansky Toyota responded

Thank you so much for your kind words! We're thrilled to hear that John Endisch and Jim Hahn have made your experiences with Andrew Toyota exceptional. Your feedback means the world to us. If there's anything else you need, please don't hesitate to let us know. We look forward to serving you again! Best regards, Your Andrew Toyota Team

Kareneo responded

Thank you for giving me the chance to acknowledge the skills, knowledge and congeniality of your team!

Umansky Toyota responded

Thank you so much for your thoughtful feedback! We're delighted to hear that our team's professionalism made a positive impression on you. We're especially glad you appreciated the video inspection – it's part of our commitment to transparent and thorough service. We look forward to serving you again in the future. If there's anything else you need, please don't hesitate to reach out. Safe travels, Your Andrew Toyota Team

Umansky Toyota responded

Thank you for your feedback. We're thrilled to hear you enjoyed your interaction with Cody during your maintenance visit. We're glad you love the 4Runner! If there's anything else you need or any way we can assist you further, just let us know. Drive safe, and we look forward to welcoming you back to Andrew Toyota! Best regards, Your Andrew Toyota Team