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Umansky Toyota - Service Center

Milwaukee, WI

4.7
3,934 Reviews
Call Service Center (414) 626-1748

3,934 Reviews of Umansky Toyota - Service Center

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October 31, 2023

The service is good and the staff is friendly. The waiting area is a little bit worn and it makes the furniture feel a bit dirty so I sit in the plastic chairs. More

by meljoytempel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woman at the desk, Zeljko Blagic
Report | Print
Nov 01, 2023 -

Umansky Toyota responded

Thank you for your feedback. We appreciate your positive comments about our good service and friendly staff. We apologize for any inconvenience regarding the condition of our waiting area. Your input is valuable, and we will work to improve the comfort and cleanliness of the space to ensure a more pleasant experience for you in the future. We're here to make your visits as comfortable as possible.

October 30, 2023

Customer service is always good here. My car also gets in and out effectively and quickly More

by JAYLAWMKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
Report | Print
Oct 31, 2023 -

Umansky Toyota responded

Hello Valued Customer, Thank you for your positive feedback! We're glad to hear that you've consistently had a good experience with our customer service and efficient car service. We appreciate your business and look forward to serving you again in the future.

October 30, 2023

Appointment was right on time; everyone is very courteous and helpful. Very comfortable place to wait More

by lynn.connolly
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
Report | Print
Oct 31, 2023 -

Umansky Toyota responded

Hi Lynn, Thank you for your review! We're pleased to hear that your appointment was timely and that you had a comfortable experience with our courteous and helpful team. We appreciate your business and look forward to serving you again in the future.

October 30, 2023

The Service writers and the mechanics do a great job with my vehicle and explain everything! More

by CONSTANCECZUBAKOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Moore, Michael Oppermann, Steve Butcher, Andrew C. Schlesinger, Duane Domagalski, Willie Willett, Allen Good, A Few Of Our Toyota Certified Techs, Kevin Burgher, Jacob Windom
Report | Print
Oct 31, 2023 -

Umansky Toyota responded

Hi Constance, Thank you for your review! We're glad to hear that our service writers and mechanics provided you with great service and explanations for your vehicle. We appreciate your business and look forward to serving you again in the future.

October 28, 2023

The service department was organized and clean. The customer service representatives were friendly and the drivers were kind. More

by SEAEQUUS02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
2 drivers, Willie Willett
Report | Print
Oct 30, 2023 -

Umansky Toyota responded

Thank you for your feedback! We're pleased to hear that the service department at Andrew Toyota was organized and clean and that you had a positive experience with friendly customer service representatives and kind drivers. Your comments are much appreciated, and if you have any more feedback or need further assistance in the future, please don't hesitate to reach out.

October 27, 2023

From the moment I drove into the Service Bay, Steve Ccicero was attentive, personable and professional. My driven mileage was low so I wanted to make sure the pressure in my tires were correct (4 new t More

by MUKAZZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Scicero
Report | Print
Oct 28, 2023 -

Umansky Toyota responded

Thank you for your kind words about your recent visit to Andrew Toyota. We're thrilled to hear that Steve Scicero provided attentive, personable, and professional service. Your feedback about the detailed email and video updates is greatly appreciated, and we're delighted to know you found the service superb. Enjoy those Famous Amos cookies, and we look forward to serving you again in the future! Best regards, Your Andrew Toyota Team

October 27, 2023

Great service. Fat service. Great mechanic. No drinks in lobby. So thirsty. So very thirsty. More

by RBRANDYWENDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett, A Few Of Our Toyota Certified Techs
Report | Print
Oct 28, 2023 -

Umansky Toyota responded

Thank you for your positive feedback regarding our service and mechanic at Andrew Toyota. We appreciate your input about the lobby, and we'll certainly work on improving the amenities, including providing drinks, to make your wait more comfortable during your next visit. Your satisfaction is important to us. Best regards, Your Andrew Toyota Team

October 27, 2023

Always enjoy coming in for service they're very prompt and I'm out right away I love it thanks you guys for doing a good job and they always inform me of what I should look out for. More

by Wilbournu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
Report | Print
Oct 28, 2023 -

Umansky Toyota responded

Thank you for your kind words. We're delighted that you always enjoy your service visits at Andrew Toyota. Prompt and efficient service is our goal, and we're glad to have met your expectations. We'll continue to keep you informed about what to look out for, ensuring your vehicle remains in top condition. Thanks for your support! Best regards, Your Andrew Toyota Team

October 26, 2023

I had a great experience getting my car serviced. Cody was very helpful, professional and informative. More

by rmbush22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
Report | Print
Oct 26, 2023 -

Umansky Toyota responded

We're delighted to hear about your great service experience at Andrew Toyota! Thank you for your kind words. It's wonderful to know that Cody provided you with helpful, professional, and informative service. Your satisfaction is important to us, and we look forward to assisting you with any future car service needs. If you have any questions or require further assistance, please feel free to reach out. We appreciate your support.

October 26, 2023

These guys tried to get thousands out of us for what turned out to be a loose wire another mechanic charged $200 to repair. More recently I took the car to them, reluctantly, because the check engine li More

by LEONPLYNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew C. Schlesinger
Report | Print
Oct 27, 2023 -

Umansky Toyota responded

Hi Leon, We apologize for the inconvenience you experienced. We take your feedback seriously and will review our processes to ensure better service for our customers. We strive to provide accurate diagnostics and fair pricing, and we regret if we fell short of your expectations. Please reach out to Allen Good, Service Manager at 414-228-1450 directly so we can discuss this matter further and work towards a resolution. Best Regards, Your Team at Andrew Toyota

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