3,934 Reviews of Umansky Toyota - Service Center
We just brought our Toyota to Andrew from another dealership where we were not impressed with the service department. We were quickly impressed with Andrew when we noticed our car up on the board imm dealership where we were not impressed with the service department. We were quickly impressed with Andrew when we noticed our car up on the board immediately showing wheel alignment & tread depth upon driving in. While waiting for the car to be finished, we received a video detailing what service had been done, what they were recommending for the future & why. And the car was done when promised. We will definitely be back. More
Efficient processing, friendly shuttle driver, went above/beyond on service….even helped buff out a scratch on my way out. above/beyond on service….even helped buff out a scratch on my way out. More
I was informed every step of the way. I was also told (not just in writing but verbally) that there are some things that do not need to be taken care immediately but will need to be taken I was also told (not just in writing but verbally) that there are some things that do not need to be taken care immediately but will need to be taken care of in the not to distant future. More
Tim, the mechanic, diagnosed some of the key issues with my car that had been concerning me. Cody, the customer service rep, effectively and politely communicated the issues and how they needed to be addres my car that had been concerning me. Cody, the customer service rep, effectively and politely communicated the issues and how they needed to be addressed. He even advised against a more costly and unneccesary repair which I greatly appreciated. I am highly satisfied with all levels of service I received. More
Excellent communication and service. They fixed my car within the time they estimated. They identified two other things that should be done, and I'm appreciative of that. They fixed my car within the time they estimated. They identified two other things that should be done, and I'm appreciative of that. More