Umansky Toyota - Service Center

I went to the service department after having a less than ideal service from another dealership. I felt like I needed a second opinion being that they said both my front and back brakes and rotors needed to ideal service from another dealership. I felt like I needed a second opinion being that they said both my front and back brakes and rotors needed to be replaced. I scheduled an oil change and asked them to also check over the vehicle (I thought they did a multi-point inspection, that was NOT performed) and the brakes. I was notified that my front brakes caliper boot was “torn open” and that the whole thing would need to be rebuilt as the original parts were in back order. With everything they recommended, it came up to over $1200 for replacing my brakes as well as a “brake service” for the rear brake drum. I then took my car to a person that works on brakes and he said the caliper boot wasn’t torn at all, only frozen and he was able to fix it with no issue. I spent less than $200 elsewhere for the replacement of the front pads and rotors. The hood of my vehicle was also left open without me knowing when I left the lot. Quite unacceptable. It’s really sad because I used to work at Andrew Toyota and love the people on the sales floor but I’ll be taking my vehicle elsewhere for servicing. More

The service was polite,friendly, informative and prompt. The video was a nice touch. The courtesy car wash is a missed perk. The video was a nice touch. The courtesy car wash is a missed perk. More

Cool, calm and collective experience, I would definitely buy another car from them again & again buy another car from them again & again More

Hello Andrew's you have been in me and my Toyota 2005 life for years. I appreciate all the technicians keeping me moving. Mr Willie Willet always inform me what my vehicle need. Also,he's very kind. Help life for years. I appreciate all the technicians keeping me moving. Mr Willie Willet always inform me what my vehicle need. Also,he's very kind. Help with questions if you need anything while waiting for my vehicle. I like your new device showing what's been done to our vehicles on our phones. So thank you Willie your the best. I have no complaints. Thanks again for all the years of good services. More

The shop location is convenient. Staff are helpful. The coffee and soda for the guests is good Staff are helpful. The coffee and soda for the guests is good More

The service experience was very good. I have tried other Toyota dealers in the area and Andrew Toyota was far better. I have tried other Toyota dealers in the area and Andrew Toyota was far better. More

Service was super fast. AWESOME CUSTOMER SERVICE!!! They also keep you updated with your car by texting which I thought was pretty cool. AWESOME CUSTOMER SERVICE!!! They also keep you updated with your car by texting which I thought was pretty cool. More

Great service and I was kept in the loop as things progressed with decision making. progressed with decision making. More

Allen is one of the well mannered and passionate individual I ve ever met in my lifetime individual I ve ever met in my lifetime More

Always good services. Have been trusting the services for 15 years with 3 cars. Never been disappointed. Friendly faces. Have been trusting the services for 15 years with 3 cars. Never been disappointed. Friendly faces. More