Unicars Honda

Service advisor Gus is the best! So friendly, polite and professional. Appreciated the phone call about a issue, and recommended a alignment. Thx again Gus! So friendly, polite and professional. Appreciated the phone call about a issue, and recommended a alignment. Thx again Gus! More

Dnt waist your time goin in they love to waist your time showing u cars that r sold already hyping u up on good deals then sry buddy we sold it no deal for u kid..if u dnt knw someone high up in the Honda t showing u cars that r sold already hyping u up on good deals then sry buddy we sold it no deal for u kid..if u dnt knw someone high up in the Honda they will screw u over More

Best service dept on earth!!!! Wow!!!!incredible service dept!!!Carl.mgt and team are exceptional!!!!!fast.clean..and perfect service every time!!!! What else could you want!!!! Hon Wow!!!!incredible service dept!!!Carl.mgt and team are exceptional!!!!!fast.clean..and perfect service every time!!!! What else could you want!!!! Honda is best car on the planet..shouldn't you have the best service too???!!???!!!!get it at unicars honda....Carl ..the manager is wonderful!!!!he takes care of every detail...his team makes sure your honda leaves better then new!!!!!!!!10 stars!!!!!!! More

Disappointed Very pushy with the deal's. Made me feel pushed around. Honda has a financing special that was not offer to me, I found this out after going to anothe Very pushy with the deal's. Made me feel pushed around. Honda has a financing special that was not offer to me, I found this out after going to another dealership. More

Keep your dignity and STAY AWAY (100% HONEST) I was starting school so I needed a commuter car that was reliable. I decided to go with Honda but I made the wrong decision walking into this dealers I was starting school so I needed a commuter car that was reliable. I decided to go with Honda but I made the wrong decision walking into this dealership. I truely believe they scammed me into a terrible and overpriced deal, as it was my first car. The car is pretty nice I must say but the service I receive everytime I walk into the dealership is AWEFUL. They promised me free oil changes, but once you go in for the change, they expect you to pay for all the other "due" services in order to recieve your "FREE" oil change. (Services begin adding up to 100's of dollars) One time, I called to ask for clarification and the person told me "TAKE YOUR CAR HOME AND SERVICE IT THERE". I was EXTREMELY offended and belittled. Also I had my car HIT when I went in for a service and if it wasn't for me pointing it out as I was leaving, I'm sure that once I left the dealership and noticed it at home, they would've blamed me for the hit. I don't usually write reviews but a dealership so xxxxty deserves a xxxxty review. SAVE YOUR TIME AND MONEY and find a dealership that actually cares about their customers. *Only good thing about the place is the nice guy that takes you home while your car is being serviced, hence the one star rating.. PS: those other reviews with 5 stars are most likely written by the dealership itself or customers that love overpriced cars and disrespectful employees. More

Worse car buying experience ever! If you google the “TOP 10 Car Dealer Scams”, you will be experiencing almost every single one of those scamming techniques at Unicars Honda. I underst If you google the “TOP 10 Car Dealer Scams”, you will be experiencing almost every single one of those scamming techniques at Unicars Honda. I understand dealership is just like any other businesses which making profit should be one of their priorities. But I think there should be moral standards to follow and boundaries that shouldn’t be crossed. On 17th of July 2017, me and my family walked in to Unicars Honda to check out the brand new 2018 Honda Odyssey. Initially, we were greeted with warm welcomes and smile. But things started to go downhill once we expressed our interest of buying the new Honda Odyssey. And here are some things that people should watch out for although there are many more: 1. They asked for my driver’s license for basic information and credit check. It was definitely a mistake because it was one of their technique to keep you there. I was in the dealership for over 3 hours. I attempted to ask my DL back and every time they would ask me to wait and they would come back with more numbers but no DL. Needless to say, the technique worked on me because I bought the car from them. 2. Do not trust anything that they tell you unless they are willing to put things on a due note in writing. And it was the mistake that I made. Just a little background information, I am an active duty service member. I was on leave during this time and my leave was ending on the 25th of July. And if I did not make it back by the 25th of July, I would become an Absence Without Leave (AWOL) and I could be punished under military justice. Also, I’m stationed at Ft Hood, TX which was 21-hour drive from Cali to Texas. Therefore, it was vital for me to get the car immediately to make the commute. It was the main reason that I considered purchasing the Odyssey in the first place. On the 17th of July, I repeatedly emphasized to the dealership that I would accept the offer only if they could promise the immediate delivery of the car. Initially, they promised me the car would arrive in 24 hours and I would get the car in cars in three days under the worse scenarios. But none of those promises were true. The car didn’t arrive the next day nor three days later During this time, I tried to contact the dealership but it would always go to voice mail and they would replied a day later by text. Therefore, I had to make the commute to the dealership (which was a four-hour drive for me) in order to get some update on the situations. On the 20th of July, It was my second time at the dealership. Since I was present, one of the managers had to help me to find out the status of my car. And apparently the car was just built and still in Alabama when they told me initially the car was in-transit and could arrive in 24 hours!? (lie) So, they promised me again it would 100% arrive between the 21st-23rd of July. Again, I felt for the lies again. The car didn’t arrive in time as their promise. Also, they continued to ignore directly speaking to me and only replied by text. On the 23rd of July, I made my third trip to the dealership (another four-hour commute). This time I demanded a due note. Eventually, they promised the car would arrive the next day otherwise they would pay the shipping and my plane ticket for the total of $1300!? Do you think that was enough to ship a car and fly a family of 4? That was beside the point. But, again I had no choice to accept the due note. Finally, on the 24th of July, the car arrived at the dealership but with a different color!!!??? I accepted the delivery anyway because I just had to go. 3. The financial processing was another trap of its own. One main thing was the extended warranty. Initially, the dealership sold me an extended warranty for $3000 for 6yr/120mi coverage. In addition, they told me if I get the extended warranty through them I would qualify for $500 military discount (big lie). Later, I found out on Honda website that the military discount was given to all service member who purchased a 2017 or new Honda and use Honda financing. Also, they said the extended warranty would lower your APR which it was not true either. There were so much more I can say about my situation and I could probably write for days. The bottom line is I understand dealership needs to make money and I have no issue with giving people that profit. As a matter of fact, I accepted a price for the car which left the dealership with a great profit margin and accepted a much undervalued trade-in offer. But the way that they run their business is absolutely terrible. The dealership never put their customer first instead they put making money as their only priority. In my case, I could have been an AWOL Soldier and jeopardize my career. Overall, it was absolutely the worse car buying experience I ever had. And my family was so stress out during the entire process. I would not wish upon on everyone else. I would advise people to do your research and try to avoid what happened to me. Tony More

One again a great experience at Unicars This is now our 5th purchase from Unicars Honda and Nelson Gil. Aside from our Hondas being dependable and most feature rich vehicles, Nelson is the r This is now our 5th purchase from Unicars Honda and Nelson Gil. Aside from our Hondas being dependable and most feature rich vehicles, Nelson is the reason we return to Unicars. 2013 Accord Sport, 2014 CRV EXL, 2015 Accord, 2011 Honda Pilot. And now our new 2017 Honda Pilot. Suffice to say we love our Honda's, but if we didn't have the right sales person/dealership we wouldn't come back. We do shop other dealerships, and cross shop brands. But nothing quite stacks up to Unicars Honda and their staff. The entire process from start to finish is easy, and you always feel involved. Their knowledge of vehicles and features surpasses competitors. They are not pushy and always ensure you are matched to the vehicle your looking for. I recommend anyone looking for a Honda to stop in and ask for Nelson, you wont be disappointed. More

Bailed Me Out My Civic's a/c stopped working while having lunch in Indio. The outside temp was 110F. Service Rep, Jason was able to get me in within 3 hours. A d My Civic's a/c stopped working while having lunch in Indio. The outside temp was 110F. Service Rep, Jason was able to get me in within 3 hours. A diagnosis was accomplished within another 2 hours and the costs and time to repair were accurately conveyed to me. No hard sell on the more expensive options. I couldn't be more pleased with the way I was treated. They went out of their way to accommodate my issues. More

Sales department will lie in order to sale cars This dealership will lie to you when selling you a car. Was told we would get free oil changes for duration of warranty. When I went in to get first This dealership will lie to you when selling you a car. Was told we would get free oil changes for duration of warranty. When I went in to get first oil change the service person was almost apologetic when he told me we would have to pay for other services in order to get oil change. I called the sales manager over to ask and his answer was "oh well". He was super rude! I felt ripped off and will try to find another dealership for service. Do not buy a car from this dealership. They will lie and do anything to sell the car. They do not care about your satisfaction. My last purchase of a Hyundai was absolutely the opposite experience. That dealership goes out of their way even now that my car has 80,000 miles. More

best dealer and service dept the best dealership and especially best service dept ever experienced!!!!carl service mgt,and his team are incredible!!!!what a clean,efficient and pr the best dealership and especially best service dept ever experienced!!!!carl service mgt,and his team are incredible!!!!what a clean,efficient and professional dealership and service dept!!!!100% well run,and every issue and customer is treated with fast and totally sincere response,it is a joy too bring your honda here!!!most dealerships have a cold,commercial feeling too them,but not here,carl and his group are very friendly and outgoing,the number one priority of any honda dealership is in the service,dept,are customers treated fairly,is response quick,do customers feel important??,yes,yes,and yes!!here at unicars,a joy and pleasure bringing my civic turbo here!!!!!-eric More