Union City Ford Lincoln
Union City, TN
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Overall I had a very pleasant experience purchasing my F-250 Lariat from Taylor Ford. Most notably Phillip Roberts (sales) was fantastic to work with! He is extremely customer-focused and went the extr F-250 Lariat from Taylor Ford. Most notably Phillip Roberts (sales) was fantastic to work with! He is extremely customer-focused and went the extra mile at several points in the process digging up several pieces of further information on the vehicle along the way for me. The washing/detailing/prep of the vehicle was running behind, so he even jumped in to help with that to keep me from waiting as long. All along I felt that Phillip was genuinely more than happy to help however he could. I am also impressed with his continued follow-up after the sale to see if I had any questions or concerns. More
Always quick, friendly service. They even serviced the truck with the dog sleeping shotgun. Free shuttle to work when I have to drop the truck off. Use of office space when I have They even serviced the truck with the dog sleeping shotgun. Free shuttle to work when I have to drop the truck off. Use of office space when I have a meeting to jump on. More
The service dept. went above and beyond from the time I initiated a call until the time I picked up my auto. They identified the issues, kept me informed and were so went above and beyond from the time I initiated a call until the time I picked up my auto. They identified the issues, kept me informed and were so professional and friendly. Top Notch More
Incredible service. Great work and quality service. They have put together a great team. I will certainly be back. Friendly and very helpful. Great work and quality service. They have put together a great team. I will certainly be back. Friendly and very helpful. More