Union City Ford Lincoln

I am very unhappy. I went there to find out what was wrong with my ford fiesta. They called me and told me I owed them $435 dollars. For diagnostic fee and reprogrammin I went there to find out what was wrong with my ford fiesta. They called me and told me I owed them $435 dollars. For diagnostic fee and reprogramming my clutch. They said the car was doing much better. But I needed a clutch , mass air flow sensor and a catalytic converter. The total bill would be $4800 on top of the $435. So I asked why you would PROGRAM a CLUTCH that needed replaced. He didn’t have an answer for that one. And charge me $250 (by the way I never okayed them to repair anything) But why would you reprogram the CLUTCH that needed replaced to begin with. In 2 hrs. Of diagnostic testing would you not come up with that????? Just asking.. The car is driving the same or worse. It still changes gears hard. Hits a neutral in between 1st and second gears. The clutch has never slipped.Nevet I can floor it spin the tires and it doesn’t slip. It just hits a neutral in between just like it did when the TCM had to be replaced under warranty. When i stated this to the service writer he stated, well the clutch is not gone yet but that’s why the shudder in between gears sometimes. Also I have had it coded 3 times since I left there the only code that comes up is something that is sticking a sensor or module second gear. Wow that’s where it hits a neutral. No mass air flow sensor. And no catalytic converter. Also I will be checking the front and rear temp on that and find out for sure if it’s gone. So $2400 for a clutch that isn’t gone, and over $2000 for mass air flow sensor and a catalytic converter, Wow oh yea that is not coding either . I know for a fact a catalytic converter will code. I lived in California where we had to get a emissions inspection every 2 years. And I had catalytic converter on my Mercedes fail because it coded. So in a nut shell I spent $435 for what my car that is just as bad as when I went there and everything he claimed is wrong Well!!!!! So should I be refunded for the work at least that I never okayed at the very least. So what do you think??? More

Great experience always courteous always there when you need them. Taylor Ford is the best at what they do! need them. Taylor Ford is the best at what they do! More

We are very pleased with our Lincoln Aviator and the experience of ordering and purchasing from the employees of Union City Ford Lincoln. experience of ordering and purchasing from the employees of Union City Ford Lincoln. More