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Union County Kia - Service Center

Indian Trail, NC

4.6
878 Reviews
Call Service Center (704) 288-4111

877 Reviews of Union County Kia - Service Center

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June 02, 2024

Great staff that works there. Very helpful and eager to assist in any way. Speedy service also. More

by SANTILENASTURDIVANT
Recommend Dealer
Yes
Employees Worked With
Not sure
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Aug 24, 2024 -

Union County Kia responded

We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

June 02, 2024

Everything was handled with care and the staff was committed to making sure all of my needs were met More

by mullisleanna5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel
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Aug 24, 2024 -

Union County Kia responded

mullisleanna5, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

June 01, 2024

I bought 2023 Kia Sportage model car at the dealership. I haven’t had any issue with people at the dealership. More

by vipankbhalla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Goode, Sales
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Aug 24, 2024 -

Union County Kia responded

Dear vipankbhalla, we appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.

June 01, 2024

No courtesy cars available when vehicle service is scheduled so it is an big inconvenience. More

by lilllianemdestin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Jolly
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Aug 24, 2024 -

Union County Kia responded

Thank you for the fantastic review Lillian! We loved being of service to you and hope we can assist you again soon.

May 31, 2024

I was highly satisfied with my experience with union county Kia. I got out in a timely manner. More

by HAMEA315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2024 -

Union County Kia responded

Thank you for the fantastic review hamea315! We loved being of service to you and hope we can assist you again soon.

May 31, 2024

Selena and the tech who worked on my Kia were professional, knowledgeable and efficient, Kudos to them. They are both a credit to your team. More

by DARLENE.A.NOVAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My tech and I don't know his name.
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Aug 25, 2024 -

Union County Kia responded

Dear Darlene, we appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.

May 31, 2024

They are very quick and do a good job. Very friendly and helpful. Explain things to you More

by LUCYFALGIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Crawford
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Aug 24, 2024 -

Union County Kia responded

Lucy, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

May 31, 2024

I enjoy my visits. Service is always a wonderful experience. The team is always amazing. More

by Ladylaw08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everett Pettaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Crawford
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Aug 25, 2024 -

Union County Kia responded

Ladylaw08, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

May 31, 2024

The dealership experience was very good, especially Selena trying to help me out with a computer interface. I was disappointed to find out that not all updates are OTA. More

by pnoris
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2024 -

Union County Kia responded

We really appreciate you sharing your review of our service. Thank you!

May 30, 2024

Salena was awesome as well as the customer service. I have absolutely no complaints every time I come to Union County Kia. More

by edrobiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2024 -

Union County Kia responded

Dear edrobiv, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

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