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Union County Kia - Service Center

Indian Trail, NC

4.6
919 Reviews
Call Service Center (704) 288-4111

919 Reviews of Union County Kia - Service Center

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May 31, 2024

Selena and the tech who worked on my Kia were professional, knowledgeable and efficient, Kudos to them. They are both a credit to your team. More

by DARLENE.A.NOVAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My tech and I don't know his name.
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Aug 25, 2024 -

Union County Kia responded

Dear Darlene, we appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.

May 30, 2024

Showed up for my appointment and was done within one hour. Liked app that kept me updated. Everyone was friendly and answered all my questions. More

by danhattendorf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2024 -

Union County Kia responded

Dear Dan, Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

Aug 26, 2024 -

danhattendorf responded

It is nice going in for service and not waiting all day for repairs.

May 30, 2024

Salena was awesome as well as the customer service. I have absolutely no complaints every time I come to Union County Kia. More

by edrobiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2024 -

Union County Kia responded

Dear edrobiv, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

May 29, 2024

Great customer service from everyone we have encountered on our visits for sales and service. More

by simltonfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Moskowitz
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Aug 24, 2024 -

Union County Kia responded

Dear simltonfamily, we are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you again.

May 29, 2024

So far every time I go, everybody is so courteous they always answer all my questions and I don’t wait too long More

by dan414sw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2024 -

Union County Kia responded

Dear Dan, Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

May 29, 2024

Great service! They were very nice and they heard what my concern with a caring attitude. More

by HOLLYWILLIAMS340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Crawford
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Aug 24, 2024 -

Union County Kia responded

Thank you for the fantastic review Holly! We loved being of service to you and hope we can assist you again soon.

May 29, 2024

The service was terrible. My car was diagnosed incorrectly and I feel as though I spent unnecessary money on an issue that had nothing to do with my concern. More

by krystalmartin0515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raquel Maynard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antavius Allen
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May 26, 2024

ABSOLUTELY TERRIBLE, worst service department I’vve ever dealt with!! Will never buy another car from here because of the service department!! More

by Ameliastewart9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Crawford
Report | Print
May 25, 2024

Friendly, nice and suitable people there to help you out every time you walk in the building. More

by SHYQUANNESTRAING12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antavius Allen
Report | Print
Aug 25, 2024 -

Union County Kia responded

We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

May 24, 2024

They are very easy to work with. All work was completed in a timely manner. More

by cameronwgeater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2024 -

Union County Kia responded

Thank you for the fantastic review Cameron! We loved being of service to you and hope we can assist you again soon.

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