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Union County Kia - Service Center

Indian Trail, NC

4.6
855 Reviews

855 Reviews of Union County Kia - Service Center

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January 17, 2024

Friendly service staff and sales staff also. Got a good deal on my KIA and love it. Will check with them for my next purchase More

by redhead61_2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Union County Kia responded

We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

January 17, 2024

When I went in to get my oil changed Selena was very attentive and showed the upmost of customer service! I could not get the time to change in my Kia and she made sure that was taken care of as well. I More

by angelabrown490
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Union County Kia responded

Thank you for the great review

January 17, 2024

UC Kia always does a great job servicing my vehicle. Waits are short and quality is excellent. More

by DK1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Union County Kia responded

Thank you for the great review

January 17, 2024

Easy to schedule appointments. Lovely waiting room. Great communication through service. Service was quick and easy. More

by Mandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Union County Kia responded

Thank you for the great review

January 17, 2024

Highly disappointed. car was in shop for months as once I get it out it doesn’t run the same. So shop tells me that my turn was going out and they informed me of it. So I More

by savanaah394
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Salena Dalerio
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Great people in service, especially the professionalism of Selena. Very clean facility with great waiting area. More

by jbinsman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Union County Kia responded

Thank you for the great review

January 17, 2024

The service was excellent. I stayed at the dealer for about an hour and they finished all the checkups and oil change. They kindly escorted me in the afterwards. More

by jimin2me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Union County Kia responded

Thank you for the great review

January 17, 2024

I ourchased my Kia Soul in Monroe on 2018. I had a good experience with the salesman. The service department is " da-bomb!" More

by lmcs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Union County Kia responded

Thank you for the great review

January 17, 2024

Business and customer attentive very satisfied with service I would recommend all of my friends and family to this dealership More

by lerue63@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cheryl Goode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Jolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anitra Key
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Breeden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Crawford, Brittany Shepherd
Aug 24, 2024 -

Union County Kia responded

We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

January 17, 2024

She is a best lady talk very firmly Smiley face understanding the situation of the car .And solve the problem More

by kkkk49358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Jolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Union County Kia responded

We appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.

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