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Union County Kia - Service Center

Indian Trail, NC

4.6
977 Reviews
Today: 7:30 AM - 6:00 PM Open Now
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977 Reviews of Union County Kia - Service Center

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March 05, 2024

Prompt, helpful, knowledgeable and friendly I always love dealing with Union county Kia and Scott in the service department. They are quick to help and get my car driving it's best. They are friendly, helpfu More

by katfoster11
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott White
Aug 24, 2024 -

Union County Kia responded

Dear Kat, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

March 05, 2024

Very good experience The service was quick and everyone was very friendly and professional. I will continue to bring my car to them More

by LYNNHTHOMPSON
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raquel Maynard
Aug 24, 2024 -

Union County Kia responded

Dear Lynn, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

March 05, 2024

Didn't get what I wanted but he was able to get me something that I could afford More

by TCRAIG1966
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dee Allen
March 05, 2024

Staff was very knowledgeable, kept me informed of my car status during visit and was very welcoming More

by rainnsouthern
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin
Aug 25, 2024 -

Union County Kia responded

Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

March 04, 2024

They were kind and accommodating. We arrived early and they were still able to get our car in and out efficiently. Our service rep was great and went above and beyond. We will definit More

by PETRELLILYNDSEY
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salena Dalerio
Aug 25, 2024 -

Union County Kia responded

Thank you for the fantastic review Lyndsey! We loved being of service to you and hope we can assist you again soon.

March 04, 2024

Was quick and great Was everything fast and great, i really like this place Was everything fast and great, i really like this place I will come back More

by zefixar
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salena Dalerio
Aug 25, 2024 -

Union County Kia responded

Dear zefixar, we appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.

February 29, 2024

I have experienced slow charging times on a DC charger. Twice as long to charge. The mechanic hooked it up to a level 2 charger and 'visually inspected' the car. They did not connect it to the DC charger. More

by pmfloyd
Recommend Dealer
No
Employees Worked With
Raquel
February 28, 2024

Wonderful Wonderful experience great customer service expedient service Got me in quickly for an appointment. Great people. More

by kchapman2008
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raquel Maynard
Aug 25, 2024 -

Union County Kia responded

We would not be able to grow and develop without feedback like yours, kchapman2008. We are thrilled you had a great experience with us and hope to see you again soon.

February 22, 2024

Poor customer service. Rude, belittling, bullying. Will do anything to avoid servicing my car at union county Kia, will also NEVER purchase from union county Kia again. Wil More

by Jfarley289
Recommend Dealer
No
Employees Worked With
Salena Dalerio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salena Dalerio
February 16, 2024

Very professional and courteous. Always a good experience. Best dealership that I have ever experienced More

by MIKEMATTA66
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raquel Maynard
Aug 25, 2024 -

Union County Kia responded

Dear Mike, we appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.

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