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Union County Kia - Service Center

Indian Trail, NC

4.6
850 Reviews
Call Service Center (704) 288-4111

850 Reviews of Union County Kia - Service Center

Sort by
September 02, 2023

The experience was great, raquel was excellent , I like thanks yall for everything you did More

by MICHAEL960412
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raquel Maynard
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Aug 25, 2024 -

Union County Kia responded

We always enjoy hearing what our customers have to say, Michael! We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!

September 01, 2023

could not have received more courteous service. Thanks to all your service dept. crew..All very courteous.. More

by mickeyd0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jantzen
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Aug 25, 2024 -

Union County Kia responded

Dear Mickey, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

August 31, 2023

Hi Scott is always very helpful. Keeps you updated on status and answers questions. Clean facilities. Nice waiting room. Good communication. More

by cinwitt
Recommend Dealer
Yes
Employees Worked With
Scott
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Aug 25, 2024 -

Union County Kia responded

Dear Cinwitt, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

August 31, 2023

Terrible wait for my appointed time. Need to work on your scheduling a lot! Really pissed me off and cost my time. More

by Jengand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
3.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Crawford
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August 30, 2023

How old we split my car ASAP service call to change rotate the tires but the last time I bought my car that cost me $100 just for a oil change I didn’t understand that More

by DBARTEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2024 -

Union County Kia responded

Thanks Dbartee. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

August 30, 2023

Always excellent service. We come from SC to get our car serviced there. Highly recommend. More

by galenemcclure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2024 -

Union County Kia responded

Dear Galene, Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

August 30, 2023

Kia is amazing they work really well with you and if you have questions or concerns they help you out by answer them. They are all really nice and sweet there. More

by br10griffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2024 -

Union County Kia responded

We appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.

August 30, 2023

Pleased. Satisfied with staff and dealership I would recommend that dealership to family and friends More

by MARKHASTY76
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salena Dalerio
Report | Print
Aug 25, 2024 -

Union County Kia responded

Dear Mark, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

August 30, 2023

He is awesome he deserves a 10. .. always helpful...always concerned and goes the extra mile for the customer... he is a gem More

by TOMARALEVERINGTON
Recommend Dealer
Yes
Employees Worked With
Scott
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Aug 30, 2023 -

TOMARALEVERINGTON responded

Scott is awesome!!! He deserves a 10!!! .. always helpful...always concerned and goes the extra mile for the customer... he is a gem

Aug 25, 2024 -

Union County Kia responded

Tomaraleverington, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

August 30, 2023

Car was in for oil change and tire rotation. Upon leaving the dealership tire light came on. The oil change and tire rotation took 3 hours to complete. This work was done on a planned appointme More

by DJNOWLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2024 -

Union County Kia responded

We always enjoy hearing what our customers have to say. We’re glad we could be of service! Please see us again if there is anything else you need!

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