Unique Auto Imports

I contacted the dealer on Monday February 22 and setup an appointment for Tuesday February 23 at 11:00am a person named Michelle texted me to confirm vehicle was available and waiting for my arrival for a t appointment for Tuesday February 23 at 11:00am a person named Michelle texted me to confirm vehicle was available and waiting for my arrival for a test drive when. I arrived there asked for Fred as he was the person who was going to take care of me, Fred was not available and asked another salesman to assist me, when i told the salesman that I was there to see the vehicle I was coming to see he told me that he sold the vehicle last night from there on I knew i was wasting my time with this dealer who clearly is doing bait and switch to try and make you buy something you do not want And for all of you out there here is the clarification about bait and switch so you all understand this guys will shortly be involve in a lawsuit for doing this I wasted two hours of my time from running my business Read below what this people is doing Bait-and-switch is a term for a scam where a business advertises a great product or service for a low price. When prospective customers attempt to buy the product or service, however, they find out that the product is not available. The business uses this opportunity to try to sell customers a more expensive product instead. Many different businesses have used these scams to entice customers to buy expensive products and services. As a consumer, you need to know how to identify a bait-and-switch scam and protect yourself from being taken advantage of. How a Bait-and-Switch Works Bait-and-switch scams appeal to people who want to save money. A company offers a compelling deal, to draw customers to the business. When the customer contacts the business and finds that the deal is not available, the company then tries to convince the customer to buy something else, assuring them that they are still receiving a good deal. Bait-and-switch scams are commonly found in newspapers and is also a common Craigslist scam. A bait-and-switch does not typically involve selling phony or nonfunctional products; the overpriced products and services work as advertised. Some customers may not even realize that they were victims of a bait-and-switch scam. Laws Regarding Bait-and-Switch Victims of a bait-and-switch scam have some recourse when advertised products or services are not available as advertised. The consumer can sue for false advertising. Manufacturers or distributors of the product or service used as bait can also sue the seller for trademark infringement, on the grounds that the seller uses trademarked images of the product or service in their advertisements with no intention to sell them. Sellers have not committed a crime if they try to push customers towards another product, as long as the original deal is available. Sellers are not liable if they mention in their advertisements that the products have limited availability, so customers should always read the fine print. Signs of Bait-and-Switch Scams Some warning signs that you may have run into a bait-and-switch include: 1. Too Good to Be True Sellers who use bait-and-switch scams attract customers by offering great deals. Before attempting to buy an advertised product or service, ask yourself if the seller can really afford to sell at that price. Legitimate dealers don’t want to lose money on a sale. Unless a company is going out of business or needs to raise cash to meet some expenditure, rock-bottom prices for high-end products or services are rare. Unbelievably low prices can also signify a different scam, where the seller wants to take your money without actually providing you with the product or service. If the seller is a well-known entity with a good reputation, the risk of becoming a victim is lessened. More

Amazing vehicles great group of gentlemen that knows how to deal with clients and know there product knowledge very well! Don’t Judge a book by it’s cover to deal with clients and know there product knowledge very well! Don’t Judge a book by it’s cover More

I continued with the regular maintenance due on my 2012 Toyota Camry Hybrid, and the dealer did an excellent job in providing service on my vehicle! Great Job! Toyota Camry Hybrid, and the dealer did an excellent job in providing service on my vehicle! Great Job! More

Customer service and service have been a pleasure to work with.They make suggestions on service and are understanding if I have to wait for awhile. They are always kind and courteous. Needed new tires, and R with.They make suggestions on service and are understanding if I have to wait for awhile. They are always kind and courteous. Needed new tires, and Ruben did a thorough search and found a great deal. More

Thought it was going to be a boring morning waiting on my Highlander to get its first service. Waiting wasn't an issue, had me in and out in a flash. You can tell the employees got a system and it seems to b Highlander to get its first service. Waiting wasn't an issue, had me in and out in a flash. You can tell the employees got a system and it seems to be working, friendly professional people with your satisfaction number #1 priority. More

False advertising of vehicles! Stay away!! Have vehicle listed on website and confirm still there before driving over an hour to get there and be told it isn’t there! Scam artists!!! listed on website and confirm still there before driving over an hour to get there and be told it isn’t there! Scam artists!!! More

Its rather unprofessional and lazy to not keep your website updated. What year is it, 1996? Maybe they never had the truck on their lot at all? Maybe they just listed a phantom post on their website website updated. What year is it, 1996? Maybe they never had the truck on their lot at all? Maybe they just listed a phantom post on their website to lure unsuspecting customers to their dealership to try to sell them a vehicle they don't actually want? I didnt stick around long enough to listen to their used car salesman pitch. I walked out before saying anything I'd later regret. I'm glad I wasted the trip. Dont make the same mistake I did. More

It was a great experience at Unique! I found the car I wanted! Brenda, the sales woman is very kind! The transaction was faster than I thought! I highly recommend this dealer! wanted! Brenda, the sales woman is very kind! The transaction was faster than I thought! I highly recommend this dealer! More

I saw a Toyota Corolla that i liked on cars.com, i thought that with my bad credit they wouldn't be able to help me, turns out that it wasn't a problem at all! The people over the phone helped me set thought that with my bad credit they wouldn't be able to help me, turns out that it wasn't a problem at all! The people over the phone helped me set an appointment and the experience was great, both over the phone and in person. I strongly recommend you to visit them! If you want a vehicle this is the dealership to buy from! More

We saw a truck on cars.com at this dealership. The add raved about what a great truck it was. It had everything my teenage son wanted and was in the price range we were looking for. My son called and aske raved about what a great truck it was. It had everything my teenage son wanted and was in the price range we were looking for. My son called and asked if the truck was available, they said yes so my son said his dad would come the next day to see it. My husband went to the dealership and was told by Miguel it was in the shop for minor repairs and inspection. No truck...no pictures, but was promised it was as great as the ad stated. The following week Miguel said it still wasn't ready and it would take another week. The 3rd week he called, Miguel said there was an exhaust problem and it would be one more week. The 4th week, my husband called back and now Miguel says the truck is awful and they are not selling it. Miguel then tried to switch and bait him into a more expensive truck and when he said we couldn't afford it, Miguel hung up on him. Number 1... Miguel promised pictures, never got them. Number 2 ... Miguel promised calls back... never happened. Even when they decided they couldn't sell the truck. Number 3.... we passed up several other vehicles while waiting because we were promised this vehicle was great. And it was the only one we found that was exactly what we wanted. Now we have a disappointed teenager 3 weeks before Christmas not getting the truck he hoped he was getting. More