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Unique Ford
Goffstown, NH
110 Reviews
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Showing 110 reviews
June 17, 2012
Everyone at Unique Ford was very courteous and professional. Dana our sales person was very thorough and very knowledgeable in his presentation to us in our quest to replace our Jeep. Dana,our s professional. Dana our sales person was very thorough and very knowledgeable in his presentation to us in our quest to replace our Jeep. Dana,our sales person, is a valuable asset to Unique Ford . There was no sales pressure in meeting our needs. Heather Business Development was in contact with us from our first inquiry-initial greeting-and a final "Thank you" when the sale was complete. Overall a VERY excellent experience at this dealership and we would very highly recommend this dealership to our friends or anyone looking for a vehicle. More
by skmax1231
Employees Worked With
Dana Jackson and Heather Templehof
Helpful June 01, 2012
My first communication with Unique Ford was with Heather Templehoff. She was helpful and curteous over the phone and was prompt answering emails.Jack Leary met us upon arrivel.The knew we were interested in Templehoff. She was helpful and curteous over the phone and was prompt answering emails.Jack Leary met us upon arrivel.The knew we were interested in the Edge and promply showed us the car which we then took for a test drive.He explianed all functions of the car in great detail.The financial process all so went well with a fairly quick agreement.I would highly recommend this dealership for your next car purchase. More
by jolynn68
Employees Worked With
Jack Leary,Hearher Templehoff,Glenn Wells
May 31, 2012
My experience at Unique Ford was reassuring from the moment i walked into the dealership. Heather met with me to discuss what it is i was looking for and what i was not interested in. The conversation n moment i walked into the dealership. Heather met with me to discuss what it is i was looking for and what i was not interested in. The conversation never once felt like a "sales pitch", her concern was about finding me a car i would love and feel comfortable in. Heather couldnt of been anymore friendlier and professional. She took away any nerves or concerns i may have had going into the second biggest purchase of my life. Mark M. was not a typical car salesman...he was very easy to work with and again i never felt pressured into anything...he took extreme pleasure in knowing the Ford cars and assisting me in understanding the ins and outs of each vehicle. He was more than informative. I strongly recommend anyone looking for a car to give them a call. You wont find a better dealership that is more confident, professional and most of all truly concerned about you. More
by charvey22
Employees Worked With
Heather Templehof and Mark
May 29, 2012
I visited 2 other dealer before finding Unique, and it was hard to feel like they really cared even if I bought a vehicle from them. Heather and I communicated over email to narrow down what I was lookin was hard to feel like they really cared even if I bought a vehicle from them. Heather and I communicated over email to narrow down what I was looking for and a trip to the deal (which is closed at the time) we stumbled upon Dana Jackson who assited with the purchase of the vehicle. These two define customer service and it seems this has become lost with many of the other dealerships. More
by thomasjdriscoll
Employees Worked With
Heather Templehof and Dana Jackson
May 25, 2012
I have been lokin for a Ford Fusion for a couple of months. Hoping to find one on a lot to try. I contacted Unique Ford through their website to inquire about some stock that did not specify whether it months. Hoping to find one on a lot to try. I contacted Unique Ford through their website to inquire about some stock that did not specify whether it was auto or manual transmission. Heather contacted me that evening and said she would check and follow up with me in the morning. She promplty did so and though they did not have one she asked about my trade and stated to stop by and they would get one and work up some numbers. This is usually an unpleasant and time consuming process but not so at Unique. Jesse and Ken were thorough and quick, presenting a good offer right up front. Found a vehicle for me the next day. The pick up process was just as smooth. I will return and recommend to friends and family More
by rjstoutrph
Employees Worked With
Heather Templehof and Jesse Normand
May 23, 2012
My experience with Unique Ford will have me coming back vehicle after vehicle. From start to finish they were extremely helpful and their product knowledge helped me find the right vehicle for my companies vehicle after vehicle. From start to finish they were extremely helpful and their product knowledge helped me find the right vehicle for my companies needs. More
by edsmith37
Employees Worked With
Heather Templehof
May 23, 2012
Jack Leary and the rest of the staff were great to work with and very friendly. I'm not a fan of the whole "buying a car process," but Unique Ford made it easy. I love my new Ford Focus and am satisfied with and very friendly. I'm not a fan of the whole "buying a car process," but Unique Ford made it easy. I love my new Ford Focus and am satisfied with the price I paid for it! More
by sjorr4
Employees Worked With
Jack Leary
August 24, 2011
Contacted many dealers, looking for either a new or used Ford F-350. Unique Ford, which is 220miles away, was the only dealer that took the time to return my communication. Heather responded to my email Ford F-350. Unique Ford, which is 220miles away, was the only dealer that took the time to return my communication. Heather responded to my email via phone the next morning concerning a used truck and answered all my questions. Questions that needed more info, were answered by her via email, quickly. Went to NH the next day to look at a few trucks at various dealers in addition to the one at Unique Ford. The day was not going well as the other vehicles looked at up to that point either had various issues, dealer attitudes, etc. Then while in the parking lot at a competitor, I received a phone call from Heather following up on our earlier days conversation. Talk about perfect timing! Left and drove to Unique Ford, and from the time I first walked thru the front door, I just knew this is where I was meant to be. Heather introduced me to Gary, my sales person. Told him what I was trying to accomplish and the goal. He took the time to cover the options, review the trucks, both new and used, all at a very relaxed pace with no pressure. The end result is that I purchased a new F350, as Unique Ford gave me the best trade in value and overall price in addition to positive customer service that I thought no longer existed anymore in this hurry up world. I have purchased many vehicles and usually once the deal was done, then usually everyone disappears. At Unique Ford they stayed with me, took the time to cover all the manuals and information, plus once the vehicle was ready, Gary covered all the controls and any information needed to correctly and successfully operate the vehicle. When it comes time for my next vehicle, my first and only call will be to Heather at Unique Ford! More
by coonsey
Employees Worked With
4, Heather Templehof
August 09, 2011
I actually went all the way from CT to NH to buy my vehicle. I just wasn't comfortable with the CT dealerships as most didn't even want to put in an effort to make a sale. Dealing with Unique Ford wa vehicle. I just wasn't comfortable with the CT dealerships as most didn't even want to put in an effort to make a sale. Dealing with Unique Ford was effortless. They answered all my questions and made the purchase process painless and quick. I highly reccomend them. More
by macordani
Employees Worked With
Heather Templehof and Gary Duchesneau
August 08, 2011
Tried to buy a new car, spent 2 hours at this dealership trying to get them to decide on a price after trade allowance. Finally got someone who then offered thousands less than trade was worth and marked th trying to get them to decide on a price after trade allowance. Finally got someone who then offered thousands less than trade was worth and marked the price that was on the windshield up $2000 to offset trade allowance with their old school scam of "push pull or tow minimum 2k trade" - yet they wont offer you what your trade is actually worth never mind adding the $2000 to that. Completely disregarded their previous conversations about values and trades etc, all tactics to get you in the door. Wasted day better spent at a modern car dealer where the price is the actual price and you get an actual fair value against that price for your trade vehicle. Spent the last half of the day dealing with a fair dealer that sold me a car at a realistic price without hours of bologna. More
by gspsoup
Employees Worked With
unknown
