Unity Chevrolet Cadillac of Newburgh

It’s the worst dealer in the area sorry to say it but since I bought a truck from them it’s been a problem since I bought a truck from them it’s been a problem More

Dashaun was courteous and professional keeping me updated every step of the way. He helped the wait not feel as long, thanks again ! every step of the way. He helped the wait not feel as long, thanks again ! More

Easy to make the appointment. Service was done in ya timely and efficient manner. Satisfied customer. Service was done in ya timely and efficient manner. Satisfied customer. More

Dashaun was excellent and my vehicle was serviced in good time! This is why I go to Unity. time! This is why I go to Unity. More

The service adviser incredible knowledgeable and super friendly she knows how to get the job done efficiently friendly she knows how to get the job done efficiently More

Back in 11 of 2022 wanted to order a 2023 Corvette Stingray and the Sales Person did not Know how to do it and wanted 5K Over MSRP and Could Not Give Me a Price on my Trade In Stingray and the Sales Person did not Know how to do it and wanted 5K Over MSRP and Could Not Give Me a Price on my Trade In More

Ken was very helpful and polite took very good care of me and my car and my car More

Lady who sign me in was exceptional kind & very knowledgeable. Everyone is very friendly and helpful. The work is fast. knowledgeable. Everyone is very friendly and helpful. The work is fast. More

Bernardo repaired the damage to my jeep- he is a good asset to your dealership! I will definitely let my friends know about Bernardo asset to your dealership! I will definitely let my friends know about Bernardo More

I needed to see why the front left side of my Cadillac was scraping the road during right turns and also diagnose a small rattling noise on the front right side (possible loose backing plate). I had to w was scraping the road during right turns and also diagnose a small rattling noise on the front right side (possible loose backing plate). I had to wait a week to find an available appointment time. That was fine though since I wanted to make sure it was diagnosed correctly and it was easy to make the appointment through their website. I pull into the bay and advise the attendant my name and appointment time and I was immediately told that they would not be able to look at anything on my car now and that I would have to leave it for two days for a mechanic to look at it. Also, I would have to call them to make this appointment. I almost laughed in her face and then stopped myself and advised if they could just check to see if something was loose under the car. The attendant went over to the manager and spoke to her for a minute and then came back and said that I should have called and made an appointment. First of all, why would this joke of a dealership even offer online scheduling if they were not even recognized as appointments? Second, why wouldn’t someone from the dealership contact me and inform me of their 48 hour diagnosis requirement ahead of my appointment time? Finally, why couldn’t they at least check for something hanging from under my car since they clearly saw that they had completely screwed over a potential customer? I would have paid for the simple eye balling to see if something was hanging off the bottom, even if they could not repair it right there and then. In conclusion, this dealership is not only never going to see me for any type of business, but I have made it a goal of mine to bad mouth them on every medium possible. Feel free to check out my review on Yelp..which will be posted next. Truly one of the most atrocious displays of horrible customer service, managerial skills, and overall business model I have seen in decades. They hit the trifecta! If their goal was to show how little they care about how their business is ran and how customers perceive them..mission accomplished! More