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Universal Auto Sales

Spotsylvania, VA

3.7
9 Lifetime Reviews Review Dealership
Contact Dealership

6421 Jefferson Davis Hwy

Spotsylvania, VA

22551

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Latest Reviews

January 02, 2021

"This Is THE WORST EXPERIENCE IVE EVER HAD IN MY LIFEEE!!..."

- hensleyleanna612

This Is THE WORST EXPERIENCE IVE EVER HAD IN MY LIFEEE!! I purchased a 2005 Yukon danali here at first I went to finance and not even 20 minutes later after pulling out of the lot I was on my way to return the vehicle I put 2,500 down payment on a 238,000 mile vehicle which is insane and I wanted my money back and the basically told me no I needed to wait 24 hours to come back so that I couldn’t be refunded by law. So I didn’t want to deal with them anymore so I purchased the vehicle for 5,200!! I left took the vehicle went home a week later I recieved in the mail a copy of the financing paperwork title instead of the real title I was pissed! It wasn’t signed by the dealer it was wrong and I unknowingly took it too the dmv and they said something was wrong. So I went back there and they still refused to give me the correct paperwork after I bought that vehicle and I kept coming back demanding something to be done it was 3 dmv trips and 6 visits and 3 months after my purchase that I decided to call the police and the police DEMANDED the correct paperwork!!! And then told the police to GET OUT!! Very very very BAD PLaCE

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Employees Worked With

Carlos

August 09, 2020

"Excellent Customer Service!"

- cing344@gmail.com

Stumbled upon their website while searching for another dealership. Carlos made the process easy and was very accommodating. Purchased 1 car on a Monday and we were so happy with our experience, that we purchased another the following Sunday. Carlos made our sons extremely happy.

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Employees Worked With

SAM

September 06, 2019

"Buyer beware "

- BamaGirl66

Before you purchase a car from this place. Please do you and Auto Check on the car. Car Fax does not give you all the information. Please have it check out. Not a good place to buy a vehicle PLEASE BEFORE YOU BUY A CAR. HAVE IT CHECK OUT BEFORE YOU SPEND YOUR HARD EARN MONEY ON A CAR AT THIS DEALERSHIP.

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Employees Worked With

Sam

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