Universal Auto Sales

This Is THE WORST EXPERIENCE IVE EVER HAD IN MY LIFEEE!! I purchased a 2005 Yukon danali here at first I went to finance and not even 20 minutes later after pulling out of the lot I was on my way to return the vehicle I put 2,500 down payment on a 238,000 mile vehicle which is insane and I wanted my money back and the basically told me no I needed to wait 24 hours to come back so that I couldn’t be refunded by law. So I didn’t want to deal with them anymore so I purchased the vehicle for 5,200!! I left took the vehicle went home a week later I recieved in the mail a copy of the financing paperwork title instead of the real title I was pissed! It wasn’t signed by the dealer it was wrong and I unknowingly took it too the dmv and they said something was wrong. So I went back there and they still refused to give me the correct paperwork after I bought that vehicle and I kept coming back demanding something to be done it was 3 dmv trips and 6 visits and 3 months after my purchase that I decided to call the police and the police DEMANDED the correct paperwork!!! And then told the police to GET OUT!! Very very very BAD PLaCE

Stumbled upon their website while searching for another dealership. Carlos made the process easy and was very accommodating. Purchased 1 car on a Monday and we were so happy with our experience, that we purchased another the following Sunday. Carlos made our sons extremely happy.

Before you purchase a car from this place. Please do you and Auto Check on the car. Car Fax does not give you all the information. Please have it check out. Not a good place to buy a vehicle PLEASE BEFORE YOU BUY A CAR. HAVE IT CHECK OUT BEFORE YOU SPEND YOUR HARD EARN MONEY ON A CAR AT THIS DEALERSHIP.