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Universal GENESIS

Orlando, FL

4.3
663 Reviews
UNIVERSAL GENESIS: STEEPED IN LUXURY, DRIVEN BY INNOVATION The Genesis lineup is graced by three elegantly and expertly crafted sedans: the Genesis G70, G80,and G90 as well as the GV80 SUV and the award winning GV70 SUV. Each feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience. Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G70, G80, GV80 or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.
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12801 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 663 reviews

June 06, 2026

Easy and painless. They processed my car as fast as possible. They took care of my warranty, made all the calls and got straight to fixing my car. More

by stageaddict
Recommend Dealer
Yes
Jun 09, 2026 -

Universal GENESIS responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 06, 2026

Aside from a hiccup a few weeks prior, Andrew was great. I meant Andres. There was an issue before with communication, but once that was cleared up, everything went smoothly with Andres. More

by Molina99
Recommend Dealer
Yes
Employees Worked With
Andres
Jun 09, 2026 -

Universal GENESIS responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 05, 2026

Quick easy service, Ian is always great and gets the work done when originally promised More

by Mckjac98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Jun 09, 2026 -

Universal GENESIS responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Genesis. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 05, 2026

The coordinator was very knowledgeable and helpful He couldn't find my appointment and went through the system to make it happen. More

by hjean68
Recommend Dealer
Yes
Jun 09, 2026 -

Universal GENESIS responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 05, 2026

Has a horrible long buying experience. The finance manager was not knowledgeable and created a very confusing finance experience. Few months later went back for my first maintenance servic More

by jennyluvzz84
Recommend Dealer
No
Jun 09, 2026 -

Universal GENESIS responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Gina Nava Reputation Manager gnava1@universalhyundai.com

June 05, 2026

He was very knowledgeable and professional. He explained everything to me and I am very happy with him and your dealership. More

by craigcarson99
Recommend Dealer
Yes
Employees Worked With
Jorge Macías
Jun 09, 2026 -

Universal GENESIS responded

Thanks for sharing about your experience with Universal Genesis. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 05, 2026

prompt service clean waiting area. was provided loaner when vehicle was not going to be ready. kept me informed throughout More

by Hmortiz120
Recommend Dealer
Yes
Employees Worked With
excellent
Jun 05, 2026 -

Hmortiz120 responded

Excellent service. Kilian was on point. also provided loaner since my car stayed overnight. i was very happy with Kilians professionalism.

Jun 09, 2026 -

Universal GENESIS responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Genesis. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 05, 2026

Quick and easy service took me as a walk-in and quickly got my service done. Victor the service advisor was very nice. More

by Danielle.dao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Jun 09, 2026 -

Universal GENESIS responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Universal Genesis are glad to have you as a customer. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 05, 2026

Thanks you to Marissa Rivera for always been so friendly and professional 10 stars for you 🎁and the services team Great Great services the only problems is that I have to waiting long time and Saturday’s a More

by frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Rivera
Jun 09, 2026 -

Universal GENESIS responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Universal Genesis. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 05, 2026

Great Service and excellent Customer Service Since first moment when I schedule my appointment everything worked excellent; once in the dealership every person I talked to and worked with my car did great a More

by MARTHADPLANA
Recommend Dealer
Yes
Employees Worked With
Fidel
Jun 09, 2026 -

Universal GENESIS responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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