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Universal GENESIS

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.3
748 Reviews
UNIVERSAL GENESIS: STEEPED IN LUXURY, DRIVEN BY INNOVATION The Genesis lineup is graced by three elegantly and expertly crafted sedans: the Genesis G70, G80,and G90 as well as the GV80 SUV and the award winning GV70 SUV. Each feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience. Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G70, G80, GV80 or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.
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12801 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 749 reviews

July 15, 2026

Alexandra’s customer service was amazing. The dealer is very clean and comfortable. However, when conducting the wheel alignment for my 2026 Nissan Armada, the mechanics scratched my 4 rims w More

by Jose Aguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexandra
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July 13, 2026

Good communication. Efficient scheduling Explained the process of what my car needed to get done More

by Tphillips1218
Recommend Dealer
Yes
Employees Worked With
Gezer Garcia
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Jul 14, 2026 -

Universal GENESIS responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 13, 2026

Efficient My appointment was quick and efficient. And they were very nice Very helpful with the problem More

by Tphillips1218
Recommend Dealer
Yes
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Jul 14, 2026 -

Universal GENESIS responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 13, 2026

They were transparent and accommodating, but ultimately my vehicle was repaired properly! They were professional and honest! More

by Mbraumul
Recommend Dealer
Yes
Employees Worked With
Jorge Marcias
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Jul 13, 2026 -

Universal GENESIS responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Universal GENESIS.

July 13, 2026

Fue muy profesional Excelente trato, muy amable y atenta. Fue muy rápido el trabajo y me comunico de inmediato. More

by Manuel Unda
Recommend Dealer
Yes
Employees Worked With
Alexandra Daghinian
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Jul 13, 2026 -

Universal GENESIS responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Universal GENESIS.

July 13, 2026

First time I was in and out Usually for oil changes I'm there for almost 3 hours which is way too long. This was just a recall appointment so I was happy it didn't take 3 hours More

by S4CRU
Recommend Dealer
Yes
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Jul 13, 2026 -

Universal GENESIS responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Universal GENESIS are glad to have you as a customer.

July 13, 2026

Someone disconnected my back camera and when I washed the car I noticed my back wiper was gone More

by Bunker
Recommend Dealer
No
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July 12, 2026

The introduction was professionally projected and made me comfortable while I waited for the service to be completed, and to my surprise in a timely fashion More

by Domster400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wallz
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Jul 12, 2026 -

Universal GENESIS responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal GENESIS.

July 11, 2026

It was pleasant. The waiting room is nice. The inspection video was hard to understand. More

by siyana911
Recommend Dealer
Yes
Employees Worked With
Jose Valenzuela
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Jul 12, 2026 -

Universal GENESIS responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 11, 2026

Its was excellent Thank you so much for taking care of my car Thank you More

by Mikemusic1992
Recommend Dealer
Yes
Employees Worked With
Killian
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Jul 11, 2026 -

Universal GENESIS responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal GENESIS!

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