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Universal GENESIS

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.3
207 Reviews
UNIVERSAL GENESIS: STEEPED IN LUXURY, DRIVEN BY INNOVATION The Genesis lineup is graced by three elegantly and expertly crafted sedans: the Genesis G70, G80,and G90 as well as the GV80 SUV and the award winning GV70 SUV. Each feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience. Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G70, G80, GV80 or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.
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12801 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 208 reviews

November 23, 2025

Everybody was very nice and did what I needed Very nice and thoughtful Good job More

by gmgamg1
Recommend Dealer
Yes
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Nov 24, 2025 -

Universal GENESIS responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal GENESIS.

November 22, 2025

Good service Good service, Carlos is very diligent. My car ready before I expected Good service, Carlos is very diligent. My car ready before I expected. I received my car how I drove in to the dealer More

by mvperaltam
Recommend Dealer
Yes
Employees Worked With
Carlos
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Nov 22, 2025 -

Universal GENESIS responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 22, 2025

Andrés clearly explained to me in detail the work they were going to perform on my car More

by migtaid
Recommend Dealer
Yes
Employees Worked With
Andres Garces, He is outstanding at his job. Thanks
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Nov 23, 2025 -

Universal GENESIS responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal GENESIS!

November 22, 2025

Wait was too long but ok Ok Too long Fine Wish could be quicker for an oil change More

by cpastor62
Recommend Dealer
Yes
Employees Worked With
Brandon
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Nov 24, 2025 -

Universal GENESIS responded

Thanks for sharing your experience with Universal GENESIS. Brandon and our team appreciate your business and hope to see you again soon!

November 21, 2025

I really didn't like the fact each time I go they never find anything with my car! That's one two they told me that I couldn't get my car washed? When I bought it they said that was part of it each time my More

by jessya573
Recommend Dealer
Yes
Employees Worked With
Melinda
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Nov 24, 2025 -

Universal GENESIS responded

Jessy, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Nov 24, 2025 -

jessya573 responded

You should have my email.

November 21, 2025

Very good helpful and always friendly Very clean respectfully and good service and fast Very helpful More

by steven.hansbury
Recommend Dealer
Yes
Employees Worked With
Daniel Mendez
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Nov 22, 2025 -

Universal GENESIS responded

Thanks for sharing about your experience with Universal GENESIS. We appreciate your business and hope to see you again soon!

November 21, 2025

Good Good experience I have a good experience at the service department with the tire replacement of my car More

by Kiko
Recommend Dealer
Yes
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Nov 22, 2025 -

Universal GENESIS responded

Thanks for sharing your thoughts about your experience with Universal GENESIS. We appreciate your business and hope to see you again soon!

November 21, 2025

Awesome service I love how they fix things on my vehicle and giving me some recommendations More

by aherndon83
Recommend Dealer
Yes
Employees Worked With
Alex
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Nov 22, 2025 -

Universal GENESIS responded

Thanks for sharing your thoughts about your experience with Universal GENESIS. We appreciate your business and hope to see you again soon!

November 21, 2025

Quick and easy Fidel got me in quick and the work was done fast. The lounge is nice. More

by Javy2012
Recommend Dealer
Yes
Employees Worked With
Fidel was my service advisor
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Nov 22, 2025 -

Universal GENESIS responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 21, 2025

Very efficient and attentive to detail, also a really nice waiting area! Efficient, comfortable, world-class More

by a.iliakostas
Recommend Dealer
Yes
Employees Worked With
Killian
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Nov 22, 2025 -

Universal GENESIS responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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