Universal GENESIS

Very pleasant & helpful Daniel was amazing and listened to every word I had to say about my car. to every word I had to say about my car. More

Jessica went above and beyond I appreciate her professionalism and promptness Bely and Jessica are the reason we continue to do business and recommend your dealer professionalism and promptness Bely and Jessica are the reason we continue to do business and recommend your dealer More

When one service was done ,I noticed some oil leak in my garage, took the SUV back to service to fix it. In my life time I have never experienced this problem with any dealerships, this should not happen at garage, took the SUV back to service to fix it. In my life time I have never experienced this problem with any dealerships, this should not happen at a dealership service, I hope this problem does not happen again for any customer. This is a quality of service needs prompt attention of the dealership. Wish you good luck. Thanks for asking my opinion. More

Quick and easy Marissa explained thoroughly what would be done. The inspection video was helpful and the overall service was great done. The inspection video was helpful and the overall service was great More

Was exemplary, made the appointment quickly, arrived and took the car when it should be took the car when it should be More

Appointment was at 02:30, arrived at 02:05 Oil change and rotation. Waited two hours plus. Tire rotations were not done. My car pulled up the service writer was on his phone in his booth ,I had to let him kn rotation. Waited two hours plus. Tire rotations were not done. My car pulled up the service writer was on his phone in his booth ,I had to let him know my car was ready. Not happy with the service . More

Manny was very polite service was more timely than in the past. Keep it up. Thanks. the past. Keep it up. Thanks. More

My appointment was for 730. I was advised of 3 hour oil change time. Felt like I was just a walk in. Prices to change a belt was insane and same with changing spark plug prices. I was advised of 3 hour oil change time. Felt like I was just a walk in. Prices to change a belt was insane and same with changing spark plug prices. Every time I come in and presented with these prices, it is forever changing. One day it is 350 and the next time it is 900. In addition to that pressure of sales trying to force a new car on you. This is why I would rather change it myself or take it in to a oil change place. Give them the crush washers and an oil filter. More

Nissan kicks is what I have and Brandon was great as usual. You guys take care of my car beautifully. You even washed it and cleaned the windows inside and out and I do appreciate all of that. Thank you usual. You guys take care of my car beautifully. You even washed it and cleaned the windows inside and out and I do appreciate all of that. Thank you so so much. More

Took a week for concierge to pick up my car for service. Appreciate that it was returned the same day and clean. Confused why I got a new battery (which I also appreciate). The service notes mentioned that Appreciate that it was returned the same day and clean. Confused why I got a new battery (which I also appreciate). The service notes mentioned that I had a concern about a slow crank. I never mentioned anything of the sort so I don't know what was going on with that. More