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Universal GENESIS

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.3
306 Reviews
UNIVERSAL GENESIS: STEEPED IN LUXURY, DRIVEN BY INNOVATION The Genesis lineup is graced by three elegantly and expertly crafted sedans: the Genesis G70, G80,and G90 as well as the GV80 SUV and the award winning GV70 SUV. Each feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience. Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G70, G80, GV80 or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.
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12801 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 306 reviews

November 24, 2025

Great service with real knowledge of the service needed for my car especially de complexity of the computer system More

by nandy0518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rincon
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Nov 24, 2025 -

Universal GENESIS responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Universal GENESIS, we look forward to having you as a valued customer for many years to come!

November 24, 2025

Excelente atención y servicio, muy profesionales. El área de espera estaba muy cómoda y bien surtida de refrigerios More

by CGLT827
Recommend Dealer
Yes
Employees Worked With
Sr. Carlos Mejias
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Nov 24, 2025 -

Universal GENESIS responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 23, 2025

Everybody was very nice and did what I needed Very nice and thoughtful Good job More

by gmgamg1
Recommend Dealer
Yes
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Nov 24, 2025 -

Universal GENESIS responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal GENESIS.

November 23, 2025

Even with an appointment it took 3 hours for the oil change too long! Not happy More

by edwinr1219
Recommend Dealer
Yes
Employees Worked With
Camilo
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Nov 24, 2025 -

Universal GENESIS responded

Edwin, thank you for choosing Universal GENESIS. Your feedback and rating mean a lot to us. We're glad Camilo and our team were able to help, and we hope to see you again!

November 23, 2025

Very kind and very thorough The whole process was seamless, informative and everyone was kind More

by s.telford126
Recommend Dealer
Yes
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Nov 24, 2025 -

Universal GENESIS responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 23, 2025

Is okay but the precise the money you charge is too mucho but the service was good More

by Jostolaza125
Recommend Dealer
Yes
Employees Worked With
Diana M
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Nov 24, 2025 -

Universal GENESIS responded

Thanks for sharing your thoughts about your experience with Universal GENESIS. We appreciate your business and hope to see you again soon!

November 23, 2025

It was genuine and patient. It helped me get settled in quickly and gave me time to wait for my vehicle. It was more than I could ask for and they were very generous. More

by laboyricky
Recommend Dealer
Yes
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Nov 24, 2025 -

Universal GENESIS responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Universal GENESIS to be a positive one. Please don't hesitate to reach out if you need anything else.

November 23, 2025

The staff were friendly. The details of my service were transparent. I was impressed with the video done of my service. More

by malasingh25
Recommend Dealer
Yes
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Nov 23, 2025 -

Universal GENESIS responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal GENESIS.

November 23, 2025

My car functions and is in great condition. I have no issues with my car now More

by rachelcareyramos
Recommend Dealer
Yes
Employees Worked With
Diana Macias
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Nov 23, 2025 -

rachelcareyramos responded

Highly recommend for anyone that has any car issues.

Nov 23, 2025 -

Universal GENESIS responded

Thanks for sharing your thoughts about your experience with Universal GENESIS. We appreciate your business and hope to see you again soon!

November 22, 2025

Andrés clearly explained to me in detail the work they were going to perform on my car More

by migtaid
Recommend Dealer
Yes
Employees Worked With
Andres Garces, He is outstanding at his job. Thanks
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Nov 23, 2025 -

Universal GENESIS responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal GENESIS!

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