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Universal GENESIS

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.3
1,061 Reviews
UNIVERSAL GENESIS: STEEPED IN LUXURY, DRIVEN BY INNOVATION The Genesis lineup is graced by three elegantly and expertly crafted sedans: the Genesis G70, G80,and G90 as well as the GV80 SUV and the award winning GV70 SUV. Each feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience. Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G70, G80, GV80 or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.
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12801 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 1,061 reviews

September 02, 2026

Traded in my 2021 Rogue SV for a 2026 Rogue SV. Julio was my main sales contact and he was very helpful. Whatever you are paying him is not enough. More

by jeffreyw.morton
Recommend Dealer
Yes
Employees Worked With
Julio Valdez, Miguel Cajas and Ruben Matos primarily.
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Sep 02, 2026 -

Universal GENESIS responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 02, 2026

Car still not fix. Computer issue. Also they dont have Gensis GV80 to put me in. Trying put me in small car. I'm big guy.. advisor jorge More

by vbutler1023
Recommend Dealer
No
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September 02, 2026

I made an appointment for 10am. I arrived at 9:50am. I wasn't checked in until 10:40am. I didn't make an appointment for my health. More

by dcfife0
Recommend Dealer
No
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September 02, 2026

Excellent customer service. Was kind, and explain about the inspection of the vehicle. The waiting time was reasonable. Thank you More

by Diego Franco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Pino
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Sep 02, 2026 -

Universal GENESIS responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Universal GENESIS are glad to have you as a customer.

September 02, 2026

Professional. Always attentive and treated like family. Professional environment. Always attentive and treated like family. Solution driven. More

by Lgcoronell
Recommend Dealer
Yes
Employees Worked With
Alexsandra Daghinian
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Sep 02, 2026 -

Universal GENESIS responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 02, 2026

On a twice cancelled Endurance insurance claim for faulty parking sensors, I repeatedly requested the Genesis advisors to please contact the Endurance Adjusters to complete the claim repair process. I was to More

by Herman.velez
Recommend Dealer
No
Employees Worked With
Ian
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September 02, 2026

Good service and completed as promised Kept me informed and offered the best alternatives for my situation. More

by AJAYCFE
Recommend Dealer
Yes
Employees Worked With
Ian
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Sep 02, 2026 -

Universal GENESIS responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Universal GENESIS are glad to have you as a customer.

September 02, 2026

Easy to deal with. No pressure. Wait time was decent. Knowledgeable. It would be nice to see Genesis as a separate entity. More

by Dalanphegley
Recommend Dealer
Yes
Employees Worked With
Ian
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Sep 02, 2026 -

Universal GENESIS responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

September 01, 2026

On time. All service completed within promised time. Very happy with service rep. Mr Waltz More

by Pdouillette
Recommend Dealer
Yes
Employees Worked With
Waltz
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Sep 01, 2026 -

Universal GENESIS responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 01, 2026

I was told 1. 5 hrs for service and ended been 3 hours with zero follow up on what was taking so long. More

by reygf37
Recommend Dealer
No
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