Universal Toyota

Went in for an unscheduled oil changed took 30+ minutes than originally qoted. That service dept gets 3.5 stars. However, Customer service Delivery Specialist Amariah Lewis, made the wait bareable. She set than originally qoted. That service dept gets 3.5 stars. However, Customer service Delivery Specialist Amariah Lewis, made the wait bareable. She setup our Toyota app and connected new cell to car. She went to other departments to get the information we needed. Miss Lewis, you get 10 gold stars from us. Thank you More

Thank you to Mr Horace it's a great sales helps with all needs stays under what I needed. And I really enjoy my car thank you making my car shopping and driving it home easy. needs stays under what I needed. And I really enjoy my car thank you making my car shopping and driving it home easy. More

Lots of employees and work gets done in a timely manner. Especially like the video from mechanic. Especially like the video from mechanic. More

David is an exceptional sale person he did everything to make the car shopping so pleasant and easy make the car shopping so pleasant and easy More

Felix is very friendly and professional. He is very knowledgeable and makes me comfortable that he is concerned about my problems He is very knowledgeable and makes me comfortable that he is concerned about my problems More

I leased a car and sold them my Venza. It was a new experience. I never will do that again. There were several hiccups in the procedure that had never occurred before the many vehicles I h It was a new experience. I never will do that again. There were several hiccups in the procedure that had never occurred before the many vehicles I had purchased from Universal over the past 30 years. More

Sales team very knowledgeable. Only thing that was upsetting was getting only one set of key. Salesperson didn’t discuss this until all was set to purchase. I’m hopeful to get othe Only thing that was upsetting was getting only one set of key. Salesperson didn’t discuss this until all was set to purchase. I’m hopeful to get other key as this will incur extra expense. More

Great service, friendly and informative workers. They provider me with detailed information and informed me when my next scheduled checkup would be. They provider me with detailed information and informed me when my next scheduled checkup would be. More

This experience was quick and took in all I was searching for. Thanks to my salesman Ryan Zuniga for his patience and help along with the dealership! Again thanks for everything!! for. Thanks to my salesman Ryan Zuniga for his patience and help along with the dealership! Again thanks for everything!! More

All was very good. No complaints. It was fast service. Justin is always good on feedback on vehicle.. No complaints. It was fast service. Justin is always good on feedback on vehicle.. More