Back

Universal Toyota

San Antonio, TX

3.9
232 Reviews

12102 I-35 North

San Antonio, TX

78233

Directions

By Type

Showing 232 reviews

August 14, 2022

Simple oil change, I had to wait 4 hours. Not good. Things have changed there More

by california150
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christina
July 30, 2022

Horrible customer service, it takes 3 hours for 30 minute oil change. Not good service. More

by wayneflint
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
June 07, 2022

The staff is excellent. They are very helpful, knowledgeable, personable and professional. It is always a great experience More

by Luisv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos and Sophia
February 24, 2022

Today (02/23/2022 at 10:30)I had appointment for service of my truck which had recall. When I got there, I was told "my truck won't be ready today, I asked for rental car. Service advisor called for Enterpr More

by AL.kesha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service advisor for my 2018 Tacoma also I taled the Femal who interdused herself as service manager/supervisor
December 21, 2021

Very good customer service. The staff is friendly and professional. No long waiting. They keep you updated. More

by Ngarci
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
November 29, 2021

The dealership sales person Maribel Solis was top notch. Answering all our questions never pressured on our deal. More

by rcastellon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maribel Solis
November 20, 2021

I have been using Universal Toyota since 2004. They have always provided exceptional, reliable and excellent customer service. More

by kggee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marion Smith and Benjamin Wayt.
September 18, 2021

Do not shop here for your car. They are price gougers. I got a written qoute for a new Rav 4 Pime yesterday. So I go into the dealership today to put my down payment. Lo and behold the price increased by $ More

by LeonardCardenas
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Chambers
August 30, 2021

Ernest Ayala did a great job finding us our new Toyota Camry. He was very well informed and explained our concerns. We will definitely go back to him for any new car purchases in the future. More

by Kenneth.zunker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earnest Ayala
August 05, 2021

Great service, employees make you feel like they know you for life and never push you to buy. Over all is a great place to buy a car More

by Fsalinas006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose and Syed
...
7
...