Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Toyota
San Antonio, TX
238 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
December 27, 2025
Extremely unprofessional and unacceptable experience with
manager Jesse at Universal Toyota.
I visited Universal Toyota on December 23rd and negotiated a vehicle purchase that progressed all the way to fi
More
by Gipsob
Employees Worked With
Jesse/manager
November 01, 2025
once was enough, never going again.
Took two days to get a basic service. I arrived 15 minutes early, was seen 15 minutes, was placed in a corridor to wait for a representative, by the
More
by brian
Employees Worked With
many
July 15, 2025
Poor customer service!
Was waiting to check in and was told incorrect information and then sent back and forth to service then parts then with no one checking me in. I was
More
by Chrys
Employees Worked With
Joseph
