
University Kia of Durham
Durham, NC
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My recent experience purchasing a Kia Sorento Hybrid from University Kia in Durham was nothing short of excellent. From the moment I stepped onto the lot, I was impressed by their commitment to competitive p University Kia in Durham was nothing short of excellent. From the moment I stepped onto the lot, I was impressed by their commitment to competitive pricing and a truly customer-centric approach to car buying. What truly set University Kia apart was the sales executive, AJ McKoy. His professionalism, helpful nature, and genuine enthusiasm made the entire process a breeze. He was incredibly knowledgeable about the Kia Sorento Hybrid, patiently answering all my questions about its features, performance, and efficiency. He never pressured me, instead focusing on understanding my needs and finding the perfect vehicle to match. The competitive price offered on the Kia Sorento Hybrid was a major factor in my decision, and University Kia delivered. There were no hidden fees or last-minute surprises, and the negotiation process felt fair and transparent. This honesty, coupled with the outstanding service from AJ McKoy, gave me complete confidence in my purchase. More
Friendly, detailed, and supportive customer service. The experience was great from beginning to end. Lots of laughter throughout the process. The experience was great from beginning to end. Lots of laughter throughout the process. More
My wife and I had a great experience purchasing a car from University Kia. We negotiated the price by phone and drove 100 miles to complete the deal. And even though, this was a "done deal" when we arriv from University Kia. We negotiated the price by phone and drove 100 miles to complete the deal. And even though, this was a "done deal" when we arrived, all involved took nothing for granted and made this a good experience. Everyone was professional and courteous from beginning to end. More
We had a really good experience at University Kia. We bought a new Carnival and worked with Yoshida. Yoshida was great to work with. She listened well, gave us all the information we needed, and was a We bought a new Carnival and worked with Yoshida. Yoshida was great to work with. She listened well, gave us all the information we needed, and was always transparent and never pushy with the sale. There were a few small hiccups with the paperwork, but remedied quickly. I can't yet speak to the service department, as we haven't utilized them yet, but I would definitely buy a car again from University Kia. More
Sales and contact staff were very honest and open and helpful. Very professional indeed. I have just ordered and bought a new hybrid Sportage from them, and everything was smooth sailing. I cannot yet co helpful. Very professional indeed. I have just ordered and bought a new hybrid Sportage from them, and everything was smooth sailing. I cannot yet comment on the service department as I have not used them. I did compare several dealers in the area (3 others as well as University Kia) before making my choice, and consider this the best of the bunch from which to buy a car. More
I was very impressed by the dealership's consideration to do most of my negotiation before I even went to the dealership. Everyone I dealt with was professional and made it all about me and my car purchase, do most of my negotiation before I even went to the dealership. Everyone I dealt with was professional and made it all about me and my car purchase, From Kia (manager), to Davonte (sales), Landy (finance) to Dewon who made sure to help me return my rental. They made it feel less like a chore and more like a positive experience. More
I received the best customer service during the purchase of my car. From the staff casually walking by asking if I needed anything to my associate Yoshiba, to the finance department. I appreciate their pers of my car. From the staff casually walking by asking if I needed anything to my associate Yoshiba, to the finance department. I appreciate their personal touch. More
Leased a vehicle from Reggie. There was a bit of pressure to make up our minds on the spot despite telling them we only came in that day for a test drive. We ended up walking out There was a bit of pressure to make up our minds on the spot despite telling them we only came in that day for a test drive. We ended up walking out but staying in contact via email and text, negotiating over the next few days. Once the financials were agreed to, I went in to sign the paperwork. Everything was as they said it would be. No bait and switch, etc. Maybe it's a low bar I have for car dealers but everything went about as good as one can expect. Felt like we got a good deal and I would do business here again. More