University Kia of Durham

After deciding on a Kia Soreto as her new car, my wife and I selected University Kia based on their selection, the communication of their internet department, and the initial trade-in offer of her Subaru. and I selected University Kia based on their selection, the communication of their internet department, and the initial trade-in offer of her Subaru. We have a dealer 11 miles away but drove the 40 extra miles based on two factors. 1. Our local dealer lied about the colors available just so we'd buy one of their cars, that day, failing to take the long game into consideration. AND 2. After finding the right color and trim level, University Kia quickly followed up on my inquiries to a point which I was comfortable making the 1 hour & 15 minutes to purchase. Sales representative AJ McKoy was timely, courteous, and knowledgeable. The Prestige trim level has a lot of features that could overwhelm a driver who isn't technology savvy, but AJ talked my wife through all the gadgets available. The typical back and forth between sales and management was kept to a minimum and in the end, we agreed to a deal both parties were happy with. More

Great experience at University Kia. I leased my 2022 Kia Sportage and purchased at the end of my lease. AJ McKoy was the Sales Associate I dealt with. He was very knowledgeable, plea I leased my 2022 Kia Sportage and purchased at the end of my lease. AJ McKoy was the Sales Associate I dealt with. He was very knowledgeable, pleasant, and made the whole process very easy. I would recommend AJ McKoy and University Kia to anyone looking to purchase or lease a Kia. They provided superior service!! More

I had awful experience with them. I went for a trade in and they lowballed us to the point of being insulting.They did not even try to convince us or offer us a better deal for our car I went for a trade in and they lowballed us to the point of being insulting.They did not even try to convince us or offer us a better deal for our car.I would never deal with this very unprofessional people. More

AJ was awesome and helping and actually caring when it came down to actually purchasing if ever needing I will be back and also refer ! Thank you -Ja’Tahjia came down to actually purchasing if ever needing I will be back and also refer ! Thank you -Ja’Tahjia More

If you need or want a Kia, go here and ask for Davontae. He was patient, knowledgeable and super friendly. We are happy with our experience and our purchase. He was patient, knowledgeable and super friendly. We are happy with our experience and our purchase. More

It was our first experience with KIA and were impressed with the quality of their cars. They were caring and patient in explaining their new technology and we love it so much. We are grateful for AJ & Ro with the quality of their cars. They were caring and patient in explaining their new technology and we love it so much. We are grateful for AJ & Rod at University KIA for their professionalism and patience in helping us ease through the process of getting our first KIA. They are the best! More

Yoshida Stokes assisted me with the purchase of my brand new 2025 Kia k5. Very informative on the vehicle and was very patient with me. new 2025 Kia k5. Very informative on the vehicle and was very patient with me. More

Great experience at this dealer. Danielle R worked with me to get the exact vehicle I wanted. She was attentive and responsive (even after hours) without being pushy. Whether it was Danielle R worked with me to get the exact vehicle I wanted. She was attentive and responsive (even after hours) without being pushy. Whether it was Danielle, Mario with finance, or anyone else i interacted with, not once did I feel like pressured or not attended to. I would recommend this dealership to others More

Process was very smooth and easy ! Yoshida was very helpful and patient with her customers. Yoshida was very helpful and patient with her customers. More

I'm a long-time KIA vehicle owner, and I found myself at this dealership looking for a new or used electric or plug-in hybrid to think about. Customer service, attention to detail, flexibility... all of th this dealership looking for a new or used electric or plug-in hybrid to think about. Customer service, attention to detail, flexibility... all of them exceptional. Never had an easier and more customer-centered experience making such a high-ticket purchase ever, let alone at a car dealership of all places. Nothing but praise to the University KIA Durham team, especially Tracy Nickels for moving anything out of her way to make my family feel welcomed and listened to on a really hot summer weekend afternoon. But the proof is in the pudding: we didn't simply walk out of there satisfied — we drove out of there in a brand new car on that same day, happy as can be. Thank you for your outstanding service! More