University Volkswagen and Mazda

Chris provided great customer service. He was explained charges well and was very prompt with communication. He was explained charges well and was very prompt with communication. More

This is the second service I have had with University Volks wagon and both times have been easy and fast. My car does not have issues and with the excellent service here I do not expect any. Thank you fo Volks wagon and both times have been easy and fast. My car does not have issues and with the excellent service here I do not expect any. Thank you for your excellent work. More

Everyone was very kind and helpful especially Sergio. They helped find the perfect car for me. They helped find the perfect car for me. More

Service provided is always exceptional. Staff are courteous and professional! We have no issues with Volkswagen! We are very satisfied with every interaction we’ve had with the service depa Staff are courteous and professional! We have no issues with Volkswagen! We are very satisfied with every interaction we’ve had with the service department. Walter and his team are doing an amazing job! Keep it going! Thank you! More

Before walking in the door, we were met pleasantly by Collin and Chelvin in the parking lot. The show room is outstanding! I love the restored Saab, and other car, etc. that give a feel of individuality Collin and Chelvin in the parking lot. The show room is outstanding! I love the restored Saab, and other car, etc. that give a feel of individuality and care. Collin had a great knowledge of the CX-70, and was fun to take a test drive and work with. I cannot emphasize enough the difference between you and Santa Fe Mazda. You made it reasonable and easy to write you a check for $64,000 plus--thank you! More

Walter was very helpful . .. the service experience was very good overall and it is much appreciated. .. the service experience was very good overall and it is much appreciated. More

Great communication and efficiency My coordinator kept me informed as I waited for the car. Cool video if examination! me informed as I waited for the car. Cool video if examination! More

The University Mazda experience is amazing. We are always treated with respect and honesty. Anthony and Chelvin are true professionals and amazing individuals. We have purchased 3 vehicles an We are always treated with respect and honesty. Anthony and Chelvin are true professionals and amazing individuals. We have purchased 3 vehicles and will definitely be back. Thank you for a great car buying experience. More

Average. Communication needs improvement. Diagnostics took a week after having to take it in for an2nd time bc they couldn’t run the diagnostics at the firs Communication needs improvement. Diagnostics took a week after having to take it in for an2nd time bc they couldn’t run the diagnostics at the first appointment.. Parts taking 6 weeks at least to come in after weeks to figure out what needed to be replaced. I was told they “might” require a deposit to order the part, totally fine. Went to pay the deposit and was told the deposit was 100% - so I had to prepay 100% of parts they weren’t sure they could get or when. Service used to be great but just isn’t any more. More

University Volkswagen had been nothing but awesome with us for the past 14 years since we bought our first vehicle there in 2012. us for the past 14 years since we bought our first vehicle there in 2012. More