University Mitsubishi - FL

My experience with University Mitsubishi started out good. Marc was a helpful sales representative, though not very knowledgeable of the vehicle we were looking for. A Jeep Wagoneer S. University Mitsub good. Marc was a helpful sales representative, though not very knowledgeable of the vehicle we were looking for. A Jeep Wagoneer S. University Mitsubishi’s practice of low balling the advertised price and then adding on extras was not appreciated. Buyers should assume a significant amount in extra charges above the advertised price, not including tax and registration. As with many dealerships there was some haggling before arriving at a price that was acceptable to both parties. During the drive home some lights were illuminated on the dash indicating issues with stability control and crash avoidance systems. The vehicle was taken to a local CDJR dealer to check out the lights at which time an issue with two tires and electrical communications issues were found. After communications back and forth describing the issues and resolutions University Mitsubishi offered to reimburse for said repairs. As a result the rating and this description were updated. Their willingness to make things right is why the recommendation has been adjusted from a 1 star avoid rating to 4 star recommended. More

I had a great experience with customer service and support making maintenance to my vehicle! Especially with Laura! support making maintenance to my vehicle! Especially with Laura! More

I drove 3 hours to purchase a 2015 Mercedes E550. The price was not what was posted on their website ($4000 more), car had smoke coming from the engine compartment, convertible top was damaged, both The price was not what was posted on their website ($4000 more), car had smoke coming from the engine compartment, convertible top was damaged, both engine air intake pipes were ripped, and driver's side rear fender had minor damage. Rather than offer to repair these issues they insisted they were minor issues and really didn't affect the value of the car since it only had 38k miles. Carfax showed very little maintenance down over the life of the car, plus the car was very dirty (exterior). The salespeople were very pushy and new nothing about the car operations- couldn't put the top down, couldn't release the hood, or operated the touch screen. Would not recommend them for used cars. More

If I could give a zero star I would have. I went there, spent 3 hours, afterwards they added an extra 8 000 on the car. On top of that, reps called me countless times trying to make me under I went there, spent 3 hours, afterwards they added an extra 8 000 on the car. On top of that, reps called me countless times trying to make me understand that I was missing the deal of a lifetime. Sorry, not going to get scam buy reps trying to make extra money on commission. More

This dealership and their staff deserve the rep that car salesmen have! I inquired about a vehicle and was told it was available. Verified again when I was ready to make a trip there and when I arrived was salesmen have! I inquired about a vehicle and was told it was available. Verified again when I was ready to make a trip there and when I arrived was informed the car was sold a week ago but would I be interested in looking at other used cars. I was so disappointed but not surprised. The attitude is obviously say anything to get the client in the door then sell them. I am convinced that they place vehicles online to peak interest and as of this written review the vehicle is still listed on their and the Carfax site. Wrote that manager and received a lame response that was obviously a form letter! Dishonest, lack of INTEGRITY and deserving of a lousy reputation!!! More