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University Mitsubishi - FL - Service Center

Davie, FL

4.3
55 Reviews

55 Reviews of University Mitsubishi - FL - Service Center

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November 02, 2021

Purchased my second mirage at this dealer gave me top dollar for my other mirage, in, and out done. More

by oldschoolformula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

University Mitsubishi - FL responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

October 31, 2021

Mr. Ralph was so attentive. Helped me with an appointment issue diligently. Thank you so much. More

by FJ.LAZO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. RALPH
Nov 01, 2021 -

University Mitsubishi - FL responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

October 30, 2021

The service is ok. Clients always come back to places that offer a personalized service, respect your time and give you recommendations to take care of your car without feeling that they are over chargin More

by CABREU23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Nov 01, 2021 -

University Mitsubishi - FL responded

Thank you for taking the time to provide us with your feedback. We do apologize if you feel that you are not receiving the highest level of customer service possible and we would like to work with you to change that. Please include your name, contact information, and nature of any issues to social@universitymitsubishi.com and we will be happy to speak with you. Hope to hear from you soon.

October 22, 2021

I brought my car there with extended warranty, after almost a week there they told me I had to take it to the auto maker actual dealer. The service writer told me that they had to reset a module for the More

by SnowManSRT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeffrey Stuart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos service writer
Oct 22, 2021 -

University Mitsubishi - FL responded

Thank you for providing us with feedback. We apologize if there have been any issues with getting your vehicle serviced recently. We always try our best to make sure the experience with us is as easy-going and efficient as possible. As it appears that you were not able to complete the work on your vehicle, we would like to assist you by making sure you are 100% satisfied. Please include your name, contact number, and any issues you need to be resolved to social@universitymitsubishi.com and we will have a qualified team member reach out to you directly. Hope to hear from you soon.

October 13, 2021

Friendly service and rep executed experience flawlessly. Was in and out and I was well taken care of from the minute I walked in the door. More

by MAWNKIE21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph
Oct 13, 2021 -

University Mitsubishi - FL responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

October 11, 2021

I was originally going to take my car to a mechanic I’ve been going to for years. I had to change plans when my breaks started acting up on my way to my boyfriends house. Luckily, he lived near the dealersh More

by EMJIMENEZ89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph M
Oct 12, 2021 -

University Mitsubishi - FL responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

October 11, 2021

Ralph and Carlos take great care of you the technician really knows what he’s doing. I trust these guys 100 percent with my Range Rover! More

by ASIERRA1098
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph
Oct 12, 2021 -

University Mitsubishi - FL responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

October 06, 2021

Gracias por su atención, excelente, 100% recomendado, no dudaría en regresar para el próximo servicio More

by MARYDONADO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Monserrate
Oct 08, 2021 -

University Mitsubishi - FL responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

September 28, 2021

Frank and Carlis were great. However that was it in terms of service personnel. They need to hire more service reps. More

by wcuervo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos
Sep 29, 2021 -

University Mitsubishi - FL responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

September 21, 2021

Estuvo bien la negociación de la compra y el cierre del negocio. Pero muy lento el pago al otro dealer More

by nani2421
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph
Sep 21, 2021 -

University Mitsubishi - FL responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case. Please know that this has been forwarded to management. We thank you for your feedback.

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