University Volkswagen and Mazda

Service at this location is always amazing. Kindness, straightforwardness, and no unnecessary upsells! If ONLY all dealerships could operate with such integrity. Wonderful experience! Kindness, straightforwardness, and no unnecessary upsells! If ONLY all dealerships could operate with such integrity. Wonderful experience! More

University Volkswagen has a professional service department. The people who are courteous and friendly make the department. department. The people who are courteous and friendly make the department. More

I had a great experience with the service department at the dealership. They were able to get me in quickly and did a great job diagnosing and resolving the issues with my car. Walter was especially helpfu the dealership. They were able to get me in quickly and did a great job diagnosing and resolving the issues with my car. Walter was especially helpful throughout the process. He communicated with me clearly, kept me updated, and made sure I had what I needed while my car was being serviced. He even went above and beyond by lending me a car for the weekend, which was incredibly helpful and appreciated. Overall, I was very happy with the service I received and would definitely recommend Walter and the team! More

First time customer of University Mazda so wasn’t sure what to expect. My tech was very professional and provided excellent customer service. Service was timely and I was back out on the road in no time what to expect. My tech was very professional and provided excellent customer service. Service was timely and I was back out on the road in no time. A very good first impression. More

Awesome customer service. your team trouble shot the problem and came up with a solution. I live in Roswell, NM (196 miles away) and they had someone meet me halfway to get m your team trouble shot the problem and came up with a solution. I live in Roswell, NM (196 miles away) and they had someone meet me halfway to get me a rental so they could pick up my car. when the problem persisted, I brought it back and they let me know what was going on every step of the way. I was impressed how you can send me a link to show me a video of the process and explanation of the inspection. More

This service center was clean, organized, and quickly took my information and my requested service quickly upon arrival. When I was contacted about my car, the text had a video reviewing the work that w took my information and my requested service quickly upon arrival. When I was contacted about my car, the text had a video reviewing the work that was done and other recommendations. Upon arrival for picking up my car, the technician went over all work completed and the recommendations needed in the next 6 months. Very efficient and good service. More

Very professional in what they do that means the entire staff. Makes you want to come back. staff. Makes you want to come back. More

The quickest and most transparent buying process that I have ever been through. Will be recommending University Mazda to anybody and everybody after the experience that I had have ever been through. Will be recommending University Mazda to anybody and everybody after the experience that I had More

I received excellent customer service. I was very thankful that they offered me a loaner to do my errands while I had to wait longer than expected for updates to get done. Every interactio I was very thankful that they offered me a loaner to do my errands while I had to wait longer than expected for updates to get done. Every interaction with every employee there has consistently been great. I am very pleased as a first time mazda buyer with the service provided in comparison to other dealerships I have purchased from before. I highly recommend University Volkswagen Mazda! More

Amazing car and wonderful stress free environment. Everything was explained and easy. Thank you for my new car!! Everything was explained and easy. Thank you for my new car!! More