University Volkswagen and Mazda

Anthony was great to work with! He also made sure I got my other key fob after forgetting it and driving back to Santa Fe. Thanks!! It was nice to make a deal with you all, I reall He also made sure I got my other key fob after forgetting it and driving back to Santa Fe. Thanks!! It was nice to make a deal with you all, I really love my new Atlas SEL R Line!!!! More

Very pleasant experience. Albert Schwerdel was very courteous and helpful. Overall, very happy with everything. Albert Schwerdel was very courteous and helpful. Overall, very happy with everything. More

Fun purchasing experience. Everyone involved was very helpful. I am the proud new owner of an ID.BUZZ! Everyone involved was very helpful. I am the proud new owner of an ID.BUZZ! More

Usually good. Last time broke a piece of my dash and tried to hide it. Did not appreciate that. Wish they had simply owned up to it. They will fix it but only beca Last time broke a piece of my dash and tried to hide it. Did not appreciate that. Wish they had simply owned up to it. They will fix it but only because I saw the damage and returned immediately . Wonder what happened to the person who did this More

Punctual friendly service. The visit ran smoothly and the car seems to be happy with it’s oil change! The visit ran smoothly and the car seems to be happy with it’s oil change! More

I took my vehicle in for a diagnostic check, following the check I was told it could be a number of issues. The technician did not provide me with options to take. It was a very general diagnosis without the check I was told it could be a number of issues. The technician did not provide me with options to take. It was a very general diagnosis without any guidance of where to go. More

Clean, comfy waiting room, on-time completion of service, excellent communication from tech advisor. And free popcorn! excellent communication from tech advisor. And free popcorn! More

Big 'Thank you's! ' to salesperson Mariah for helping with every phase of our Mazda 3 purchase and Chelvin for his personable, sincere, straightforward presentation of ' to salesperson Mariah for helping with every phase of our Mazda 3 purchase and Chelvin for his personable, sincere, straightforward presentation of great options for extended coverage. Although we opted to decline extra coverage & accessories for this purchase, Mariah and Chelvin empowered us and showed us that our decisions were not only respected, but welcomed. Both of these young professionals communicate proficiently, which we found surprising and refreshing after interacting with sales people at other dealerships for other makes. We drove four hours to make this purchase and it was worth every mile and minute: easiest and most pleasant car-buying experience we've ever had. We've never owned a Mazda (or VW) before, and thanks to Mariah and Chelvin, we intend to make this our "family dealership" for our growing extended family across neighboring states. Five stars isn't enough... they deserve more! More

I wanted to thank Jadyn Rodriguez for her excellent customer service. My son and I were in the market for a new car and she was very helpful. I feel badly that we did not end up buying from the dealer customer service. My son and I were in the market for a new car and she was very helpful. I feel badly that we did not end up buying from the dealership. Had we lived in Albuquerque, your dealership would have been our first choice, all because of Jadyn. She is very professional and knowledgeable and I would highly recommend her for those looking to buy a new car. More

I offered to sell my like new car to this dealership via contact from TrueCar.com and was quoted a sale price contingent on inspection. The inspection was as I had represented the vehicle (it is new, after contact from TrueCar.com and was quoted a sale price contingent on inspection. The inspection was as I had represented the vehicle (it is new, after all) but when I brought in the car the dealership then refused to honor the price they had texted me 24 hours earlier. Bottom line -- this dealership's word is not trustworthy. More