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University Volkswagen

Albuquerque, NM

Overview
Employees
Reviews
4.8
97 Reviews
We appreciate you taking the time today to visit our page. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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5150 Ellison St NE

Albuquerque, NM

87109

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Showing 97 reviews

July 08, 2026

Great, friendly, no pressure dealership! The staff are helpful, kind and considerate. Making a deal is easy and all information is given up front so you know what to expect when signing the More

by KYRIA.LUCERO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Ochoa, Chelvin Cahya, Emma
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July 08, 2026

Rebecca was awesome really the whole team very helpful and easy to work with this is my second car with them More

by SHELBIETEASLEY531
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca
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July 08, 2026

Competent, pleasant and welcoming overall. Chris facilitated "loaner," gave a thorough explanation of both recall and standard maintenance for my EV. Finances are tight and I was especially More

by SJNOLL22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, service dept.
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July 07, 2026

Keweka and Chelvin were great to work with, I love my Jetta Sport and the buying process was seamless! More

by elenitaa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keweka, Chelvin
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July 07, 2026

Great customer service. Everyone I dealt with was friendly and helpful. I was not offered popcorn though. More

by LYNNFOSTER5
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Briley Hill, Stacey, Lucas
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July 07, 2026

I have been a customer since I bought my car here almost 9 years ago, and I have had excellent service and interaction with staff. More

by nlee3113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Mercer, technician--All front area personnel are great
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July 07, 2026

Shaundra and Chelvin have been wonderful to work with. Our VW buy was easy and they helped make the financing go much more smoothly. More

by kcbassclef
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaundra, Chelvin
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July 07, 2026

No matter the staff or time or the day I, I always receive great service. Work is always completed on time and I appreciate the communication via text messages and videos. More

by MYOARKITECTUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert,
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July 06, 2026

Everything went well. We have never experienced anything but top notch service. The popcorn in the lobby is fantastic. The service department is why we continue buying ca More

by service@abqvwmazda.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert, Chris, Walter & Justine
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July 06, 2026

Good communication and response to questions/concerns. Work was completed quick and appears to be of good quality. We've been a customer of University VW for a while and have always gotten satisfactory cu More

by mtgrijalva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Schwerdel
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