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University Volkswagen

Albuquerque, NM

Overview
Employees
Reviews
4.7
121 Reviews
We appreciate you taking the time today to visit our page. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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5150 Ellison St NE

Albuquerque, NM

87109

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Showing 121 reviews

June 14, 2026

Our Service Writer, Chris Wellner was great! Quick responses and kept me informed as to the cost to my parts order and then the repairs to my vehicle. Very happy with him and the dealership. More

by SLEEPSWEET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wellner
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June 13, 2026

A/C is still not cooling properly. . Is not throwing cold air on the lowest setting. More

by GUTGAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
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June 13, 2026

Great service, friendly staff. They found a radiator leak on routine inspection and fixed it promptly. Thanks! More

by katiebeckj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter
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June 13, 2026

The tech in the service department who helped me out, Albert, was fantastic. Please share a big pat on the back to him. He was very patient with me, knowledgeable and professional. I can't imagine buying More

by danwollen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
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June 12, 2026

Friendly, knowledgeable, no-pressure sales. A welcome relief from many other dealerships. I would consider University VW again. More

by krcptolemy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Briley Hill
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June 12, 2026

Very courteous and professional team. Appreciate the effort by sales and service staff to make visits as smooth and efficient as possible. More

by kawaika29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelvin Cahya, Shaundra Franklin, Albert Schwedel
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June 12, 2026

It was easy to make an appointment, and I was assisted immediately by a very polite and courteous young man. More

by susbill
Recommend Dealer
Yes
Employees Worked With
Justin McDaniel
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June 11, 2026

Albert was fantastic! I was kept up to date and appraised every step of the way! The work that was done was fantastic! Thank you for excellent service! More

by megan.edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
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June 11, 2026

I appreciate the courtesy of all who work here, I never take my auto anywhere else. More

by KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert great guy!
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June 10, 2026

The service was good. Or well the video was good. The service coordinator was good. More

by YVTRUJILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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