University Volvo

AJ makes car buying so easy. I hate car dealers and avoid the interaction if at all possible. This has been the first experience with a dealer in which I felt like a customer and I hate car dealers and avoid the interaction if at all possible. This has been the first experience with a dealer in which I felt like a customer and not a target. They were never pushy, always courteous, respectful, and genuinely care about the customer experience. I will be a longtime customer of theirs after my experience today. More

100% positive buying experience I recently shopped for and purchased a new XC60 at University Volvo and I absolutely love the car. It's even better than what I'd originally asked for I recently shopped for and purchased a new XC60 at University Volvo and I absolutely love the car. It's even better than what I'd originally asked for. On top of that, the shopping and buying experience was a pleasure (as ideally it should be but sometimes isn't for a woman, or a man for that matter). I worked with AJ Varrichione. From the first test drive to the pricing to the paperwork, the tone remained upbeat and friendly. Communication was great. We worked out the details/pricing through a couple of emails, and I never felt pressured. Picking up the car took half an hour, working with Greg Cole, and I left feeling happy in my new Volvo. I couldn't have expected the car buying deal to be so easy but it was. Glad I ended up buying here and would recommend to others. More

Ask for A.J. and then leave your worries at the door. Absolutely, hands-down, the best car-buying experience I've ever had. These guys go above and beyond to make sure you are comfortable with the entire Absolutely, hands-down, the best car-buying experience I've ever had. These guys go above and beyond to make sure you are comfortable with the entire process, from test-driving a vehicle loaded with intimidating bells & whistles to the financing process, these guys know their stuff. It's no wonder they win awards for their service every year. I know I'll be loving my new car for quite some time, but when it's time to upgrade, there will be no question where we will return to get the deal done. More

EXCELLENT SERVICE AND STAFF Best Volvo dealership and service department in Charlotte area. I drive an hour to them and it is well worth the trip. I only take my Volvo to Unive Best Volvo dealership and service department in Charlotte area. I drive an hour to them and it is well worth the trip. I only take my Volvo to University Volvo. More

customer experience The sales and finance staff went beyond the call of duty to accomodate me. I called to inquire about the 2016 Volvo S60 and picked up the vehicle the The sales and finance staff went beyond the call of duty to accomodate me. I called to inquire about the 2016 Volvo S60 and picked up the vehicle the same day. Greg Cole and Daniel Lechner at University Volvo provided exceptional customer experience. More

Used SUV Purchase by Internet Located a used SUV at University Volvo via Cargurus/internet. AJ, the internet sales manager, made this the easiest vehicle purchase we've ever had! S Located a used SUV at University Volvo via Cargurus/internet. AJ, the internet sales manager, made this the easiest vehicle purchase we've ever had! Since we live over an hour away, All negotiations and pre-work done by email so we were in and out of the dealership in less than an hour, which included a test drive. More

Easy and stress free experience Overall great experience buying a new XC60. They were very knowledgeable about their vehicles (for a first time Volvo buyer). Daniel especially was gr Overall great experience buying a new XC60. They were very knowledgeable about their vehicles (for a first time Volvo buyer). Daniel especially was great with a very patient approach and got to understand our needs and wants in order to help us drive away happy. And the dealership went out of their way to get the process completed quickly so that we could go enjoy our new car. Highly recommend this dealership and Daniel in particular. More

A very pleasant experience I met with AJ Varrichione and the whole experience--from the moment I walked into the dealership to the vehicle pick-up--was just great. There was no I met with AJ Varrichione and the whole experience--from the moment I walked into the dealership to the vehicle pick-up--was just great. There was no "hard sell"; and AJ acted as if I were his only customer. He was very attentive and made sure that all of my questions were answered. In addition, my wife and I met with Greg Cole and he was just as professional. I couldn't believe how quickly we went through all the paperwork with him. More

Not honest folks I took my daughter auto for some minor repairs and while in the dealerships possession they damaged the drivers door handle. They admitted to the dama I took my daughter auto for some minor repairs and while in the dealerships possession they damaged the drivers door handle. They admitted to the damage, how could they not as the handle was ripped off the door, and agreed to replace the handle. When my college senior daughter picked the auto up the high and low beam light handle was damaged- she would not have seen this until dark and necessary to use high beams. When brought to their attention the service fellow, Scott and their service manager, side with the tech whom, of course rejected he damaged the pieces- same service dept and tech who literally tore off the door handle. Of course, too replace the door handle, you have to disassemble the door, from the inside, and easily a unfocused tech could have leaned on this pieces and damaged it while he was working on the door- the piece didn't decide to snap on its own. Nonetheless, the dealership assumed working with a college kid, young adult, they could simply blow off the issues... and they did. So, now I have to sue this dealership for property damage while the vehicle was in their possession. They have had great reviews but I guess they feel, what the xxxx, a college kid... but they didn't think of who maybe the parents were... big mistake! More

A Terrific Dealership Daniel was a true professional every step of the way. The shopping experience was a pleasure. Communication was excellent. Team members stepped up Daniel was a true professional every step of the way. The shopping experience was a pleasure. Communication was excellent. Team members stepped up and stepped in for each other during the delivery. I would highly recommend Daniel, AJ and Jeff to anyone. More