Unlimited Motors Noblesville

Greg was so great to work with. Great communication and overall enthusiasm! Highly recommend him as a dealer! Great communication and overall enthusiasm! Highly recommend him as a dealer! More

You know, when you have a vision of your perfect vehicle in your mind? Maybe it's the top-of-the-line trim, the perfect interior color, or a heated steering wheel. For my fiancé, it was a Toyota Tacoma TRD in your mind? Maybe it's the top-of-the-line trim, the perfect interior color, or a heated steering wheel. For my fiancé, it was a Toyota Tacoma TRD Pro. If you know anything about these trucks, you know they're incredibly hard to find. So when the exact one we wanted popped up at Unlimited Motors, we drove 2.5 hours from Ohio to see it. The truck itself was beautiful, the test drive went well (despite a torrential downpour), and the buying process seemed smooth. Unfortunately, after the sale, we've encountered several issues that have completely changed our opinion of the dealership. First, paperwork was taped to the inside of the windshield. Our salesperson, Mike, used a razor blade to remove it, scratching and peeling the window tint in the process. He denied causing the damage, but, to their credit, Unlimited Motors paid to have the tint repaired, which we appreciated. The much bigger issue has been the taxes and title process. After we got home, we received multiple calls from the dealership. Once we finally connected with someone, we were told it would be a couple of hundred dollars in Ohio taxes related to our trade-in because Indiana handles trade-in taxes differently. This was never explained during the financing phase with Victor. Then today, we received another call telling us we actually owe nearly $2,000 before Ohio will release the title. This isn't about not wanting to pay taxes. If we owed $2,000 from the beginning, we should have been told that before signing the paperwork, so we could make an informed financial decision. Instead, we were told nothing at signing, then received a call to say it would be no more than a couple of hundred dollars, and we are now being told it's almost ten times that amount. That's a significant surprise expense, and it's left us feeling blindsided. We drove for hours because we were excited to buy this truck, and we genuinely wanted this to be a great experience. Instead, we've been left feeling like important financial information wasn't clearly communicated until after the sale was complete. Because of that, I can't recommend Unlimited Motors to anyone considering buying a vehicle there. My advice is simple: before you sign anything, ask for a written breakdown of every tax, fee, and cost you'll be responsible for upon returning to your home state. I'm also writing this review instead of my fiancé because he was asked to sign a statement saying he wouldn't leave a negative review. We found that incredibly concerning. If a dealership is confident in the experience it provides, it shouldn't need customers to agree not to share honest feedback. More

The guys were excellent to work with and they found the perfect truck for me. Service was amazing perfect truck for me. Service was amazing More

I purchased a 2023 BMW X7 from Unlimited Motors the vehicle had so much undisclosed damage. When I attempted to work with the dealership, the salesperson said the vehicle was sold as-is and no refund vehicle had so much undisclosed damage. When I attempted to work with the dealership, the salesperson said the vehicle was sold as-is and no refund or assistance with addressing the issues was an option. Very disappointed in how Unlimited Motors does business. More

Bought a car from them all the way down here in Florida. By far the smoothest car buying experience I have ever had. Quick, straight forward with their price. Shipping was easier than expected. Will def pur By far the smoothest car buying experience I have ever had. Quick, straight forward with their price. Shipping was easier than expected. Will def purchase from them again in the future! Thank you again Moses for making this experience a great one! Highly recommend! More

Concerns with Unlimited: A Customer Experience Initial Purchase Experience Our journey with Unlimited began when we purchased a vehicle from them. Unfortunately, the car was unreliable, and we struggled Purchase Experience Our journey with Unlimited began when we purchased a vehicle from them. Unfortunately, the car was unreliable, and we struggled to keep it running. This led us to trade it in for another vehicle, which resulted in us being significantly upside down on our loan and taking on a higher car payment than we had planned. Trade-In and Additional Costs When we reluctantly decided to trade the car back to Unlimited, we were required to pay an additional $5,700 just to get out from under the previous vehicle. We then acquired another vehicle from them, but within the first four weeks of ownership, it spent three weeks in their service department due to faulty seat belts that needed replacement. Service and Warranty Issues After finally getting the vehicle back, we brought it to our trusted mechanic for an oil change and to address an outstanding recall. We were surprised with a $1,635 bill because Unlimited had not informed us of a hold on the “amazing” warranty they had sold us. Their inspection had failed to identify not only the faulty seat belts but also a loose ball joint and leaks in the oil pan and timing belt cover. Customer Service Concerns Reaching anyone in Unlimited’s service department proved difficult. It was only possible to get through after calling the sales department first, and even then, a return call would sometimes not come until the next day. This experience left us feeling frustrated and distrustful of their practices. Limited Choices and Final Thoughts Despite our hesitation to return to Unlimited, they were the only dealership with the specific vehicle we sought—one that was in excellent body condition, clean, drove well, and had low mileage. However, purchasing a used vehicle always carries the risk that mechanical issues were not properly addressed, and we had hoped we could trust the dealer to conduct thorough inspections. Our experience with Unlimited demonstrated that their inspections did not adequately cover essential safety features. More

Do not buy anything from this place. The car got delivered and the fender well fell off in my driveway, The mirror doesn't work, It's got dents and scratches all over it. Has a loud clun The car got delivered and the fender well fell off in my driveway, The mirror doesn't work, It's got dents and scratches all over it. Has a loud clunk noise from the same place the fender fell off. No help from the salesman "FREDDY CANTOR" They lie!! after 2 months the car is still sitting at my house. Still no title or plates. More

WASTE OF TIME & MONEY! I live out of state & I contacted the dealership about a used Jeep Grand Cherokee that had 2 previous owners, only 5500 miles, and was previously s I live out of state & I contacted the dealership about a used Jeep Grand Cherokee that had 2 previous owners, only 5500 miles, and was previously serviced for electrical issues. I had a local mechanic inspect the vehicle. In addition to the concern about two owners & the electrical issue, there was a TPMS tire sensor light on. Evidently, Unlimited was just fine selling the car this way. I asked them to correct the sensors and they agreed, telling me it was not a big job. The car went into the shop on a Monday. I finally received a picture on Thursday showing the dashboard with no lights on. Around 12:00 I told the salesperson that I was ready to make the purchase. I didn't hear back, so I contacted the salesperson around 5:00 pm. He said that he would get the person from financing on with me soon. I happened to be out with my family at this time, so I asked how late they would be there. He asked if I wanted to schedule a call for Friday morning at 9:30. I agreed. Well, Friday at 9:30 came & went with no contact. I looked on the website & did not see the car listed, which greatly concerned me. I contacted my salesperson who then told me, after all of this back & forth, that the car had been sold. He blamed me for not closing the deal before. I told him that the car had been in the shop for days until they finally sent the dashboard pic & told me it was ready. Then they sold it to someone else. Now I have a hard credit hit, because they already ran my credit, and I'm out $300 for an inspection on a vehicle I didn't purchase. The only thing that makes me feel good is knowing that the person who bought the car should not have to worry about the tire sensors. Live & learn...the hard way. More