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Upstate Chrysler Dodge Jeep RAM - Service Center
Attica, NY
209 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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209 Reviews of Upstate Chrysler Dodge Jeep RAM - Service Center
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March 22, 2024
Very nice could not have gone better Everything and everyone nice I would tell everyone to stop by if looking for a truck everyone nice I would tell everyone to stop by if looking for a truck More
by mattzak54
Verified Customer
Helpful March 21, 2024
Dropped off driveshaft for ujoint install. Shortly after picking up driveshaft, noticed snap ring not locked in channel. Very dangerous! Sent picture to manager. He said was not going to drop Shortly after picking up driveshaft, noticed snap ring not locked in channel. Very dangerous! Sent picture to manager. He said was not going to drop everything to attend to the driveshaft. He said drop off the driveshaft and he would look at it when he has time. I paid $373.36 for the ujoint install. It should have been professional. Long story short, one hour after picking up driveshaft, I had to take it to another mopar dealer which was great. They looked at it, noticed the problem, and agreed to order the another ujoint and install under warranty. If this was gone unnoticed, , this would have been a bad situation when the spinning driveshaft fell off. Very bad! In addition, upstate entered the wrong vehicle year and model on the invoice. They also entered the wrong vin# which caused unneccesary confusion when the other dealer went to order parts under warranty. The unsafe installation should have never went out the door. I did asm to speak with a supervisor, but I was told supervisor was on vacation in florida right now. More
by Bad experiance
Employees Worked With
No supervisor was available to speak with.
March 07, 2024
They are always very helpful, pleasant, knowledgeable and accommodating. I trust them to do the work well and not up charge like other shops do. accommodating. I trust them to do the work well and not up charge like other shops do. More
by Karengrisko
Employees Worked With
I think Chris
March 01, 2024
As always a great dealer Service great always willing to listen and help Great job listen and help Great job More
by seerudy93
February 17, 2024
upstate did a very good job at finding the issues with my Ram 1500 Eco Diesel Ram 1500 Eco Diesel More
by Cub3235
Employees Worked With
February 17, 2024
Always attentive and easy to work with. Friendly, knowledgeable staff that work hard to earn your business. Friendly, knowledgeable staff that work hard to earn your business. More
by jmfick
February 14, 2024
I have bought 3 vehicles from Upstate and will buy another from them in the future. another from them in the future. More
by dremington0
February 11, 2024
Great job friendly and respectful responsive customer service Awesome job 5 star here great job Chris service Awesome job 5 star here great job Chris More
by Eric Wagner
February 07, 2024
They are a great dealership no problems No bad experiences with them I recommend them to everyone experiences with them I recommend them to everyone More
by sncino
