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Uptown Ford Lincoln
Milwaukee, WI
1,361 Reviews
Learn more about us at Uptown Motors
Not all car dealerships are created equal, and here at Uptown Motors, we pride ourselves on being a cut above the rest with our unrelenting commitment to customer service. From our hometown of Milwaukee to the nearby communities of Wisconsin, we're proud to have worked with folks from all walks of life. And whether you're seeking the perfect new car, shopping on a strict budget for a used vehicle, just searching for that perfect financing deal, or even browsing around for a service and parts center you can trust, we're confident you'll find that our dealership is a great resource for all your automotive needs.
Why Choose Uptown Motors, Serving Wisconsin?
Wisconsin drivers return to Uptown Motors time and time again because we provide drivers with top-notch service! From service and parts to sales and finance, drivers can look to the Uptown Motors team for high-quality, modern service. Specifically wondering about financing? Drivers can look to our team of in-house finance experts for assistance! From auto loans to leasing deals and finance packages, Uptown Motors finance specialists are ready to help drivers figure out a finance option that meets driver's needs! Our goal is to keep things simple and convenient, whether you're looking to buy, trade-in, or get your vehicle repaired, the Uptown Motors team is ready to help!
Take the Short Drive to Uptown Motors in Milwaukee
With our pressure-free environment, drivers from Wisconsin, and beyond are encouraged to take advantage of our services that benefit them best. We know car-ownership can be a large undertaking, so we are here to offer advice and help with all things Ford. Explore what our Milwaukee dealership has to offer and contact us with any questions that you have. We look forward to hearing from you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,361 reviews
March 26, 2026
This really is not about the Service Center, but rather about the General Manager, Jeffrey Sardina. The Service Center always does a great job. I purchased my Lincoln MKX from Uptown in November 2015. I about the General Manager, Jeffrey Sardina. The Service Center always does a great job. I purchased my Lincoln MKX from Uptown in November 2015. I have been a loyal customer since then. If work was done on my car, Uptown did it. I purchased a 3-year battery from Uptown in November 2023. In January 2026, that battery died. Out of the blue. I had driven my car on Thursday, went to drive it on Saturday, and it was dead. (Car is garaged in an attached garage.) I checked Uptown's website, but they were already closed for the day. I needed my car on Monday, so my neighbor gave me a jump and I went to Valvoline to get a new battery. Valvoline tested the Ford battery, and said it was on its last leg. So I got a new battery from Valvoline. When I went to Uptown for my next oil change yesterday, I took the dead battery back with me. I explained the situation, and said that I would like a credit for the one year of battery life that I paid for, but did not get. Joe from the Service Department got Jeffrey, the GM, who said he could not do that. He wanted to know why I didn't call Uptown when my battery died. I told him because you were closed. And he said I should've called anyway, because they all have cell phones, and they have a "network," and somebody could've helped me. (I'm not sure how I was supposed to know that.) He wanted to know why I didn't call and let them know that the battery had died and I'd gotten it replaced. That this is the first he's knowing about it, three months later. I said, it didn't make a lot of sense to me to call and let you know that my battery had died and I got a new one. I had already handled the situation. What were you gonna do? Joe, from Service, had hooked my Ford battery up to a charger. He came and told us that the battery was in good shape, and that it was holding a charge. Jeff offered to have it reinstalled in my car for me. As the battery had a history of just dying out of the blue, I did not feel comfortable having that battery back in my car. Jeff maintained that Valvoline sold me a battery that I did not need, because there was nothing wrong with the Ford battery. The only solution Jeff offered me was they would give me a new battery, install it, and I could take the battery that I bought from Valvoline and return it to them. Why would Valvoline take it back? There was nothing wrong with their battery. That solution made no sense to me. But that is the only thing he offered. He just kept saying that I should've called the dealership when the battery died. Again, I saw no reason to do that, because the dealership was closed. I felt totally gaslit. And, for about $80, he pushed an 11-years-loyal customer out the door. More
by LincolnLady
Verified CustomerEmployees Worked With
Jeffrey Sardina
March 24, 2026
Antoine worked on getting my warranty in place to cover the replacement tire. Then there was a small amount not covered, and he cleared to balance after working with his manager. I really appreciated his h the replacement tire. Then there was a small amount not covered, and he cleared to balance after working with his manager. I really appreciated his hard work More
by TGRIEG01
Employees Worked With
Antoine
March 21, 2026
Kevin and Chris were extremely pleasant and helpful throughout my experience. They went above and beyond to make the process smooth and comfortable for me. I truly appreciate their professionalism and throughout my experience. They went above and beyond to make the process smooth and comfortable for me. I truly appreciate their professionalism and the outstanding job they did working with me. More
by GWMSJR9423
Employees Worked With
Kevin Gilbert
March 19, 2026
Great dealership. Professional and does quality work. Great dealership. Professional and does quality work. Work was done quickly. Professional and does quality work. Great dealership. Professional and does quality work. Work was done quickly. More
by dm.strow
Employees Worked With
Joseph Gehringer
March 18, 2026
Fast service got a ride home instead waiting at shop new about how long it would take to finish about how long it would take to finish More
by Sue
Employees Worked With
