Uptown Ford Lincoln

I took my car to be serviced and after testing, the estimated cost for repairs was well over $11,000. The person from the service dept. I spoke with over the phone explained everything in detail. When estimated cost for repairs was well over $11,000. The person from the service dept. I spoke with over the phone explained everything in detail. When I went to pay the bill, the same person answered my questions and explained everything in greater detail. I greatly appreciated not being talk down to because I'm a woman which I've experienced at other dealerships. Thanks Again, Sharon Nerat More

Uptown’s service is spot on: friendly, efficient, dependable, timely. I trust Uptown to give me honest advice regarding car repairs. Nice touches: comfortable waiting area, bananas, cold bottled wate dependable, timely. I trust Uptown to give me honest advice regarding car repairs. Nice touches: comfortable waiting area, bananas, cold bottled water & soda. More

Work was done correctly and was little cheaper then quoted. Shuttle driver very nice and very good driver. Inspection was explained in terms I could understand. quoted. Shuttle driver very nice and very good driver. Inspection was explained in terms I could understand. More

always schedules when it is convenient for me. Always on time picking up m vehicle. Nice person who picks up and returns my vehicle on time. time picking up m vehicle. Nice person who picks up and returns my vehicle on time. More

I went to the service center to get car keys made for my vehicle boy I tell you the service was excellent Ron D'Angelo and Bob Maxwell deserves a 100 stars that was the best customer service I ever gotten t vehicle boy I tell you the service was excellent Ron D'Angelo and Bob Maxwell deserves a 100 stars that was the best customer service I ever gotten they both deserve a big raise they went over and beyond to make sure I was satisfied 😊 More

Was checked in and serviced in a timely manner. All employees were friendly and helpful. employees were friendly and helpful. More

You are asking a customer to write 25 words in summary of a visit to a dealership I consider to be the only one I go to? Do you not realize that some people do not have the the time to spend on the computer a visit to a dealership I consider to be the only one I go to? Do you not realize that some people do not have the the time to spend on the computer to hammer out the details of a trip to a dealership. It went well should be all I have to respond. It was a good experience all except the demand for a thesis about how the experience went with limits on how too fill it out. I wonder what the maximum number of words are? Perhaps you could let the customer know that fact as well and then he or she would not have too guess. I hope I am getting to the end of my allotted time as I am running out of things to say or report. I arrived at 10 am for a 10 am appointment and they were instructed too change the oil, which was a little before the needed change, but they did that. They were instructed to rotate the tires and I think they did that also, but I don't know if that happened, I just have to trust the people I talked to. How am I doing? Are these enough words for your survey? More

I purchased two vehicles from this dealership, and each time I received excellent service from Ahmed Hill. The rest of the staff was just as accomodating and fulfilled my needs. I am very please with my se time I received excellent service from Ahmed Hill. The rest of the staff was just as accomodating and fulfilled my needs. I am very please with my second Ford Escape!!! More

Great people to work with! Effortless trans action This was my 4th car from Uptown. Always great service. Easy to deal with willing to do right by the customer. was my 4th car from Uptown. Always great service. Easy to deal with willing to do right by the customer. More

The sales person Andrew Outcelt was very nice, courteous and very helpful. He made sure I got the right car for me in the right color. and very helpful. He made sure I got the right car for me in the right color. More