Uptown Ford Lincoln

Service experience Service handled promptly. Questions and information was handled satisfactory. We were very comfortable waiting in the lounge. When information reques Service handled promptly. Questions and information was handled satisfactory. We were very comfortable waiting in the lounge. When information requested was given Fred he brought it to us immediately. More

Great People Jessica is very friendly and makes every experience easy. We have been completely satisfied with our service at Uptown. Updates, if needed, are give Jessica is very friendly and makes every experience easy. We have been completely satisfied with our service at Uptown. Updates, if needed, are given in a timely manner. More

Awesome service First off my parents and I have purchased two brand new cars from Uptown in the last year. Service dept. and the sales dept.are both very helpful alw First off my parents and I have purchased two brand new cars from Uptown in the last year. Service dept. and the sales dept.are both very helpful always.From Bob to Fred to Mike and all other staff at Uptown thanks for making our time at Uptown an experience(s)that we have always enjoyed.Glen P.thank you also for hiring professional and caring people.We just love Uptown.Ramon,Jill and Paul F. More

M&D "Great Experience" Working with the staff at Uptown is always a pleasurable experience. This is our second purchase, this time a lease and every one we worked with went Working with the staff at Uptown is always a pleasurable experience. This is our second purchase, this time a lease and every one we worked with went out of there way to make our transaction an enjoyable one. No doubt we will recommend Uptown to anyone looking for a vehicle purchase, be it new or used. More

good experience I enjoyed the experience at Uptown Lincoln. I was treated very well and had a relaxing appt. MY service was performed quickly, properly and with a s I enjoyed the experience at Uptown Lincoln. I was treated very well and had a relaxing appt. MY service was performed quickly, properly and with a smile. More

Leasing couldn't be easier!! Leasing a new vehicle could not be easier! John Pentler G.M. and his staff go out of their way to make the process pleasant, efficient and affordable Leasing a new vehicle could not be easier! John Pentler G.M. and his staff go out of their way to make the process pleasant, efficient and affordable! Sales staff like DeVarrio always remember your name and Jim in the business office makes signing the paperwork enjoyable. I highly recommend Uptown to everyone! Charlie Nelson More

The sales consultants are way more then car sales men! I brought my new truck In for the first oil change. My sales consultant was still helpful with even more info. I bought my truck sight unseen. That's I brought my new truck In for the first oil change. My sales consultant was still helpful with even more info. I bought my truck sight unseen. That's how good she was at helping me. I like to be straight forward and not play around trying to get the best price. I learned more about a pre owned vehicle that I had from here then who I bought it from. Like the blinker for passing. More

buying a ford f 150 The salesman was not only knowledgeable but patient and not pushy. I had time to think about the purchase. The salesman here at Uptown was most plea The salesman was not only knowledgeable but patient and not pushy. I had time to think about the purchase. The salesman here at Uptown was most pleasant. Thanks for all your help during the process. His name is Devario Rainnes. The only thing I would have liked them to offer would have been a second set of keys. Uptown Ford is a class outfit. Thanks Dennis Moser More

rainbows and unicorns in the beginning So I purchase a great used car, 2009 MKZ. Wonderful sales service and closing process. Had my car for 3 weeks and the driver side heated seat module g So I purchase a great used car, 2009 MKZ. Wonderful sales service and closing process. Had my car for 3 weeks and the driver side heated seat module goes out. call and schedule service was told that it was not cover under the warranty that I purchased and that the dealership would cover 1/2 of the $350 for a new module. I said, "I have only had the car for 3 weeks and have not made a first payment; it worked when I drove it off the lot, this is unfair and I am not happy with service". Talk with the GM to provide my feedback and he told me that he felt that I was threatening him with giving feedback online; after the awkward silence, I walked out. What a tool. I love my MKZ but I will never purchase a new model from Uptown. Once you sign on the dotted line, the service and customer care means absolutely nothing. Let me be clear, the initial service and care is very different after the purchase. More

Purchase of Ford Explorer & Experience at the Dealership Ford Uptown and all of its employees helped us tremendously in purchasing our new 2015 Ford Explorer. Our Freestyle died (transmission) and we were i Ford Uptown and all of its employees helped us tremendously in purchasing our new 2015 Ford Explorer. Our Freestyle died (transmission) and we were in need of a new SUV pretty quickly. More