Uptown Ford Lincoln - Service Center

The staff was great with updates. I called periodically. They were all very clear in answering my questions. They explained when they were waiting for th insurance company to reply to I called periodically. They were all very clear in answering my questions. They explained when they were waiting for th insurance company to reply to their questions and requests. I really appreciate all that they did for me. Thank you, thank you! Sheila Manhoff More

Excellent service. Kept us informed of their progress throughout. Vehicle was returned washed. Definitely will use them again. Kept us informed of their progress throughout. Vehicle was returned washed. Definitely will use them again. More

I said yes I would recommend this station because generally it’s been good in the past. But this time I was disappointed that the rate the estimate said for the oil change was about $58 but then the generally it’s been good in the past. But this time I was disappointed that the rate the estimate said for the oil change was about $58 but then the bill was for over $80. When I asked why, the service person had no good explanation (she tried something about how the quote was for Fords and not Jeeps). So after a phone call to someone she brought the price down to the 70s, and then when I spoke up again she just reduced it to the original price. Long story short, if we have another experience like that we will go somewhere else for service. More

Professional and friendly. Uptown is a great place to service a vehicle. The service advisors and technicians are the best in the business. Uptown is a great place to service a vehicle. The service advisors and technicians are the best in the business. More

Wonderful people whom, in my opinion, take the time to understand your concerns and strive to solve them. Easy to set up an appointment. Always contact you with any questions they might have. Their wor understand your concerns and strive to solve them. Easy to set up an appointment. Always contact you with any questions they might have. Their work is terrific. My family and I have purchased and serviced over a dozen vehicles in the last 15+ years. More

Everything was good, nothing to complain about. The Service department was very helpful. Thank you. The Service department was very helpful. Thank you. More

Excellent customer service and communication Friendly, honest, dependable and did exactly was what requested in a timely manner honest, dependable and did exactly was what requested in a timely manner More

Excellent customer service and communication Friendly, honest, dependable and did exactly was what requested in a timely manner honest, dependable and did exactly was what requested in a timely manner More

They were very prompt and very knowledgeable of everything going on with the vehicle and they got back to me on time everything going on with the vehicle and they got back to me on time More