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Uptown Ford Lincoln - Service Center

Milwaukee, WI

4.6
723 Reviews

723 Reviews of Uptown Ford Lincoln - Service Center

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May 03, 2025

Friendly and ready to help but not as focused on the details as I would like More

by adoherty86
Recommend Dealer
Yes
Employees Worked With
Joey
May 09, 2025 -

Uptown Ford Lincoln responded

Thanks for your business and the 4-star rating! Please let us know what we can do to improve to 5-stars.

May 01, 2025

Kory did a great job helping us with some warranty work. Will definitely be back for future service. More

by SCREAMINMADMAN07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory from Service
May 03, 2025 -

Uptown Ford Lincoln responded

Thank you so much for taking the time to leave feedback about Kory and giving us a 5-star rating!

April 29, 2025

Checked in for works appt was fast and professional. Wait time for work was short. More

by mjohnson2014
Recommend Dealer
Yes
Employees Worked With
Austin
May 03, 2025 -

Uptown Ford Lincoln responded

Thanks so much for your business and many thanks as well for the positive rating!

April 29, 2025

Always reliable to have immediate attention to my questions Love the support from Scott Krause, Brian S & Gino. They welcome me and always find a way to keep in contact More

by bethsch40
Recommend Dealer
Yes
Employees Worked With
Austin
May 03, 2025 -

Uptown Ford Lincoln responded

Thanks so much for your business and sharing your experience with us. It's a nice pat on the back to our sales and service team!!

April 29, 2025

Very poor communication and followup. Repairs very expensive. Would not consider buying there again due to poor services More

by UWMADISON
Recommend Dealer
No
Employees Worked With
Gio initially, then Hope.
May 03, 2025 -

Uptown Ford Lincoln responded

We apologize that your experience was not as expected. This is not the norm for Uptown since we like to make sure all of our guests are satisfied. Please reach out to our service manager Bob at 414-771-9000.

May 03, 2025 -

Uptown Ford Lincoln responded

We apologize that your experience with us was not as expected. This is not the norm for Uptown since we like to make sure all of our guests are satisfied. Please reach out to our service manager Bob at 414-771-9000.

April 29, 2025

Didn't Fix anything. Screen still goes blank door still squeaks and oil reminder not reset More

by Bradwick
Recommend Dealer
Yes
May 03, 2025 -

Uptown Ford Lincoln responded

We appreciate your business and the time you took to let us know of your concerns. You can reach out to our Service Manager Bob at any time. 414-771-9000.

April 28, 2025

Great Got a ride to my work Got picked up And the work was done well More

by DAN.CURTIN
Recommend Dealer
Yes
Employees Worked With
Hope
May 03, 2025 -

Uptown Ford Lincoln responded

Thank you so much for taking the time to recognize a team member and give us a 5-star rating!

April 26, 2025

Uptown never fails to impress! My appointment was scheduled for 9:30 am. I had a change in my schedule and arrived at 9. They took me in right away and got my car on the books. More

by KHOOD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Brosseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025 -

Uptown Ford Lincoln responded

Thanks so much for your business and sharing your experience with us. It's a nice pat on the back to our service team!!

April 26, 2025

They treat you well and do the service well I will continue to be a customer More

by cclark60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
May 03, 2025 -

Uptown Ford Lincoln responded

Thanks so much for your continued support and sharing your experience with us!

April 22, 2025

Hope was a great communicator and followed up. The mobile tech service make this easy to have taken care of at work! More

by MICHAELRIBBICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hope
Apr 22, 2025 -

Uptown Ford Lincoln responded

Thanks so much for your business and sharing your experience with us. It's a nice pat on the back to our service team!!

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