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Uptown Ford Lincoln - Service Center

Milwaukee, WI

4.6
718 Reviews

718 Reviews of Uptown Ford Lincoln - Service Center

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June 15, 2024

Heard I was having issues and got me in same day. Waiting area very clean and comfortabke. Pleasant experience. More

by MWELLSIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Uptown Ford Lincoln responded

Thank you so much for taking the time to leave us feedback and 5-star rating!

June 15, 2024

Gino was very responsive to my questions about timing of service and explanation of the problem More

by GASCHRAMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Witt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovani
Jul 05, 2024 -

Uptown Ford Lincoln responded

We’re grateful for your business and appreciate you taking the time to share your rating with us!

June 14, 2024

Great professional and courteous interaction with representative at front desk. Explained service offered effectively and honestly. More

by GREGADAMSSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tron
Jul 05, 2024 -

Uptown Ford Lincoln responded

Thanks for your business, your comments and the 5-star rating!

June 13, 2024

Analysis leading to a solution which helped me keep my car healthy for more miles and a significant reduction of auto expense. More

by EIDEME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Jul 05, 2024 -

Uptown Ford Lincoln responded

Thanks for your business, your feedback and the 5-star rating!

June 12, 2024

They took more time than they tell me. When I call and make the appointment More

by Nicoangel26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 05, 2024 -

Uptown Ford Lincoln responded

Thank you for taking the time and letting us know of your experience. We will need to do better and your comments will help us determine which areas need improving.

June 12, 2024

Top notch service at every step of the process. Gio in particular does an amazing job. Customer service is an obvious priority at Uptown Ford Lincoln. More

by TBURNER2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Griff Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Uptown Ford Lincoln responded

Thanks so much for your business and many thanks as well for the positive rating!

June 11, 2024

Courteous honest service from Austin to get some recall work done. Great help from my sales rep when I bought the car from Mark Brosseau. Not happy about condensation in a $400 tail light on $60,000 F150 t More

by God’s Outlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Griff Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Brosseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Uptown Ford Lincoln responded

Thanks so much for sharing your experience with us!

June 11, 2024

Awesome people who made sure I understood the work being done and when they'd finish. More

by jrborkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Griff Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Witt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Uptown Ford Lincoln responded

Thank you so much for taking the time to leave us feedback and 5-star rating!

June 11, 2024

Very nice and explained what the problem was with my car. I also had the shuttle driver, Terry take me and my Husband home and bring us back when our car was ready More

by Teresa Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Jul 05, 2024 -

Uptown Ford Lincoln responded

Thanks for the 4 star rating. Is there anything we can do to improve to 5-stars?

June 09, 2024

Staff is Polite. Prompt appointment and completion. . Accurate estimate. Accommodating to customer needs. Would return More

by Mike brings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hope
Jul 05, 2024 -

Uptown Ford Lincoln responded

Thanks so much for taking the time to share your thoughts – it’s much appreciated!

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