Uptown Ford Lincoln - Service Center

Uptown’s service is spot on: friendly, efficient, dependable, timely. I trust Uptown to give me honest advice regarding car repairs. Nice touches: comfortable waiting area, bananas, cold bottled wate dependable, timely. I trust Uptown to give me honest advice regarding car repairs. Nice touches: comfortable waiting area, bananas, cold bottled water & soda. More

Work was done correctly and was little cheaper then quoted. Shuttle driver very nice and very good driver. Inspection was explained in terms I could understand. quoted. Shuttle driver very nice and very good driver. Inspection was explained in terms I could understand. More

always schedules when it is convenient for me. Always on time picking up m vehicle. Nice person who picks up and returns my vehicle on time. time picking up m vehicle. Nice person who picks up and returns my vehicle on time. More

I went to the service center to get car keys made for my vehicle boy I tell you the service was excellent Ron D'Angelo and Bob Maxwell deserves a 100 stars that was the best customer service I ever gotten t vehicle boy I tell you the service was excellent Ron D'Angelo and Bob Maxwell deserves a 100 stars that was the best customer service I ever gotten they both deserve a big raise they went over and beyond to make sure I was satisfied 😊 More

Was checked in and serviced in a timely manner. All employees were friendly and helpful. employees were friendly and helpful. More

You are asking a customer to write 25 words in summary of a visit to a dealership I consider to be the only one I go to? Do you not realize that some people do not have the the time to spend on the computer a visit to a dealership I consider to be the only one I go to? Do you not realize that some people do not have the the time to spend on the computer to hammer out the details of a trip to a dealership. It went well should be all I have to respond. It was a good experience all except the demand for a thesis about how the experience went with limits on how too fill it out. I wonder what the maximum number of words are? Perhaps you could let the customer know that fact as well and then he or she would not have too guess. I hope I am getting to the end of my allotted time as I am running out of things to say or report. I arrived at 10 am for a 10 am appointment and they were instructed too change the oil, which was a little before the needed change, but they did that. They were instructed to rotate the tires and I think they did that also, but I don't know if that happened, I just have to trust the people I talked to. How am I doing? Are these enough words for your survey? More

Made an appointment for an oil change. Was taken even before the appointment time. They did a thorough exam of the car and gave it a great car wash too. Very happy. before the appointment time. They did a thorough exam of the car and gave it a great car wash too. Very happy. More

Uptown is a Dealership that's about its people. I have never gone there when someone has not made an effort to take care of me. My last visit was to have their body shop repair my damaged rear window on m never gone there when someone has not made an effort to take care of me. My last visit was to have their body shop repair my damaged rear window on my new 2020 Edge. The jobs was nothing but first class, you would never know that the rear window was damaged. More

We’ve bought multiple suv’s from Uptown both Lincoln and Ford. The sales and service staff are excellent and we highly recommend Uptown. Thank you for making it so pleasant to buy and get our service done c Ford. The sales and service staff are excellent and we highly recommend Uptown. Thank you for making it so pleasant to buy and get our service done correctly and in a timely manner. Keep up the great work! More

All of the people at this dealership are very nice and helpful. The work is always completed on time. The waiting room is always clean and they offer free refreshments. helpful. The work is always completed on time. The waiting room is always clean and they offer free refreshments. More