Uptown Ford Lincoln - Service Center

The team at Uptown is always exceptional. They are very thorough and know just what to do when dealing with insurance claims. Wouldn’t take my vehicle anywhere else. Nick in the Collision Center is especia thorough and know just what to do when dealing with insurance claims. Wouldn’t take my vehicle anywhere else. Nick in the Collision Center is especially helpful! More

Service was little behind schedule, but completely satisfied with worked performed. Thankyou service department! I know during these times during covid that there are things that are out of our contro satisfied with worked performed. Thankyou service department! I know during these times during covid that there are things that are out of our control/ and continue to be hectic,completely understandable but, on the other hand, the older female (mary behind the service checkout where you pay your bill could stand to learn a few manners. Service writer was awesome....Checkout, very disappointng. She was very rude and and uppity. I am loyal and will continue to use Uptown for all my service needs, but when I go to pay my bill next round, she WILL NOT be the one checking me out! Make no mistake about that one. I will request a different checkout person simply because of her very unprofessional, yucky attitude.She definitely needs to work on her customer service skills that reflect on Uptown Ford!!!!!! This is not the 1st time dealing with Mary Clairs bad attitude towards my wife and I being loyal customers. BUT IT IS THE LAST TIME I WILL EVER DEAL WITH HER!! More

Fantastic people to work with at Uptown.From sales to Fantastic people to work with at Uptown. From sales to service I can always count on Uptown's Team to provide an excellent experience. Well done U Fantastic people to work with at Uptown. From sales to service I can always count on Uptown's Team to provide an excellent experience. Well done Uptown! Joe Bellante More

Service was good. However, when my car was done, I saw it parked in front of your building, and I approached the receptionist to as if she had the key and was given it--at that time the service department it parked in front of your building, and I approached the receptionist to as if she had the key and was given it--at that time the service department came with the results of the paperwork. More

I have been very pleased since the first time I test drove my new Nautilus. Both drivers who delivered and picked up the car were very hospitable, patient, and answered all of my questions. drove my new Nautilus. Both drivers who delivered and picked up the car were very hospitable, patient, and answered all of my questions. More

Service was fine, however was upset to hear that the lugnuts on my 2017 Cmax have to be replaced due to corrosion between the chrome cover and the steel main part to the tune of $149. I just talked to lugnuts on my 2017 Cmax have to be replaced due to corrosion between the chrome cover and the steel main part to the tune of $149. I just talked to parts and they said they will be replaced with the same rendition, which means that in 3 years I'll have to do the same thing. I wish you would put some pressure on Ford to do a recall, which I believe they have declined. This is ridiculous that they would continue with this design problem. All I can hope for is that they will do a recall and that I can get my money back. More

I called and told them my problem. the next day they came and picked up my car, brought me a loaner to use, fixed mine and returned it to me. I couldnt have asked for better service !! and picked up my car, brought me a loaner to use, fixed mine and returned it to me. I couldnt have asked for better service !! More

Uptown is reliable and trustworthy. They are the best! We have been loyal Uptown customers for over 30 years. Definitely go with uptown for service or when looking for a new car . have been loyal Uptown customers for over 30 years. Definitely go with uptown for service or when looking for a new car . More

Uptown is a fantastic Lincoln dealership to work with. They make everything so easy, they charge fair prices and are very friendly. I recommend them highly. They make everything so easy, they charge fair prices and are very friendly. I recommend them highly. More

Excellent fast service and great experience (oil change). Cleaned car thoroughly, including floor mats which were pretty dirty. Nice job to everyone involved!!! I'm sure I will be back. Cleaned car thoroughly, including floor mats which were pretty dirty. Nice job to everyone involved!!! I'm sure I will be back. More