Uptown Ford Lincoln - Service Center

Service Outstanding service, visited for tire repair, everyone is friendly. Never do they try to sell you unnecessary services. I did not have an appointment Outstanding service, visited for tire repair, everyone is friendly. Never do they try to sell you unnecessary services. I did not have an appointment but, they worked on the tire in between appointments. More

Marlon, was great. He explained the service. I always find that good customer service goes a long way in conducting business. Being knowledgeable is plus but it helps to make that customer feel t I always find that good customer service goes a long way in conducting business. Being knowledgeable is plus but it helps to make that customer feel their concerns are being heard. More

Outstanding service...again! I purchased this vehicle in 2016 and have exclusively used Uptown for servicing this vehicle. Mahlon always takes excellent care of my. He knows th I purchased this vehicle in 2016 and have exclusively used Uptown for servicing this vehicle. Mahlon always takes excellent care of my. He knows that I wait for the vehicle, if possible, and expedites the service. Great dealership. More

Loyal customer I am pleased with the service that I received, as always. We had the oil changed on two of our cars and brakes done on the pickup. My wife and I have I am pleased with the service that I received, as always. We had the oil changed on two of our cars and brakes done on the pickup. My wife and I have been loyal customers for over 25 years. More

Excellent Service Brought vehicle in with appointment for repair of 3 separate issues. On the first visit a cause was found for each and non-trivial repairs were comple Brought vehicle in with appointment for repair of 3 separate issues. On the first visit a cause was found for each and non-trivial repairs were completed that same day with parts coming from other locations. Very impressed. More

Out of town customer I live in Appleton WI. I will return for future oil changes as my schedule will allow the trip to Milwaukee. My vehicle was taken in as scheduled and I live in Appleton WI. I will return for future oil changes as my schedule will allow the trip to Milwaukee. My vehicle was taken in as scheduled and returned promptly as quoted. It was raining on and off and they still insisted to hand wash it upon completion. More

Always Great Experience Took 2011Explorer in for undefined problem in electrical system, without prior appointment. Also needed oil change. Michelle, as always, got right on Took 2011Explorer in for undefined problem in electrical system, without prior appointment. Also needed oil change. Michelle, as always, got right on the problem and got work done on my tight schedule. Found out everything OK with car, had oil change, tire rotation and air filter replaced. Michelle came to me and indicated I had enough reward points to cover the bill. This touch most appreciated, as I would have probably forgotten. Service has improved since Michelle returned to dealer. Good job. Will strongly consider next new auto from this dealer. More

MKX repair The staff in the service department are always great. They listen while I am explaining the all the issues so they get it right and they always get t The staff in the service department are always great. They listen while I am explaining the all the issues so they get it right and they always get the job done. Thank you, John More

service work when appointment was first made ,would need truck for 2 days . on dropping off was told 3 days ,but that was ok had free loaner . when appointment was first made ,would need truck for 2 days . on dropping off was told 3 days ,but that was ok had free loaner . More

Fitting It In My car had a low tire so I brought it into the dealership. I asked if also an oil change could be done since I was there. At first, I was told they My car had a low tire so I brought it into the dealership. I asked if also an oil change could be done since I was there. At first, I was told they were booked; however, Bob said he would fit it in and it could be done that same time since it was already there. More